Senior Manager, Clinical Service Operations & Transformation

Recruit Express Pte Ltd; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks an experienced operations leader to drive service transformation and oversee redeveloped developments. You will lead workgroups, align stakeholders across departments, and manage change initiatives.

The ideal candidate has 8+ years in managerial roles, preferably in healthcare or operations, with strong leadership, planning and project management skills to deliver measurable improvements.

Qualifications

• Minimum 8 years of relevant working experience in managerial capacity; preferable in healthcare or operations sector.
• Experience in service delivery and operations management, process improvement & optimisation, project management
• Possess strong leadership, strategic planning and people management skills.

Responsibilities

• Lead, drive and oversee workgroups focused on service transformation and new/redeveloped developments.
• Develop and implement strategic and tactical plans aimed at enhancing patient activation and empowerment towards self-help and self-care.
• Facilitate stakeholders' collaboration and communications across departments and workgroups, ensuring seamless change management involving people, process and system.
• Establish workplans/key performance indicators and provide actionable insights for the implementation of continuous improvement projects.
• Oversee progress and track key milestones/deliverables leading to the operationalisation of new/redeveloped infrastructures.

Skills

Leadership

Strategic planning

People management

Service delivery

Operations management

Process improvement

Project management

Job description

Recruit Express Pte Ltd in Singapore seeks an experienced operations leader to drive service transformation and oversee redeveloped developments. You will lead workgroups, align stakeholders across departments, and manage change initiatives.

The ideal candidate has 8+ years in managerial roles, preferably in healthcare or operations, with strong leadership, planning and project management skills to deliver measurable improvements.