Senior Manager, Business Process Review and Automation, CMD (Part-time)

Ministry of Manpower; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Ministry of Manpower in Singapore is seeking a role to develop, review and implement a programme evaluation framework to strengthen the feedback loop between resourcing and outcomes. The role also supports transformation through automation and digitalisation to drive efficiency.

You will identify automation opportunities, map As-Is/To-Be processes, and develop strategies to streamline workflows, including change management proposals and training to ensure smooth adoption of new automated

Qualifications

• Knowledge in Accounting or Business Administration with at least two years of relevant experience in finance/budget-related areas.
• Experience in Government agencies/public organisations, with knowledge in public sector financing and governance is preferred.
• Experience in data analytics and RPA is advantageous.
• Possess analytical, problem-solving and decision-making skills.
• Good interpersonal skills and able to engage and communicate with stakeholders at all levels.

Responsibilities

• Develop, review and implement programme evaluation framework to strengthen the feedback loop between resourcing and outcomes.
• Support transformation of the organisation through automation and digitalisation.
• Identify areas within the organisation that can benefit from automation and digitalisation.
• Map out the business process maps for As-Is and To-Be Process.
• Develop strategies to streamline processes by eliminating unnecessary steps and optimising workflows.
• Develop strategies and plans to implement automation and digitalisation initiatives including change management proposals.
• Build/implement and test the proposed automation and digitalisation initiatives to ensure streamlined process.
• Facilitate training and change management to ensure smooth adoption of new automated and digital processes.

Skills

Critical thinking

Interpersonal skills

Team collaboration

Education

Accounting or Business Administration

Job description

What the role is:

This role is required to develop, review and implement programme evaluation framework in the organisation to strengthen the feedback loop between resourcing and outcomes. There is also a need to support the transformation of the organisation through automation and digitalisation.

What you will be working on:

• Automation and Digitalisation A
• Identify areas within the organisation that can benefit from automation and digitalisation (including but not limited to the identification of inefficiencies and areas for improvement)
• Map out the business process maps for As-Is and To-Be Process
• Develop strategies to streamline processes by eliminating unnecessary steps and optimizing workflows
• Develop strategies and plans to implement automation and digitalisation initiatives including change management proposals
• Automation and Digitalisation B
• Build/implemental and test the proposed automation and digitalisation initiatives to ensure streamlined process
• Facilitate training and change management to ensure smooth adoption of new automated and digital processes

What we are looking for:

• Knowledge in Accounting or Business Administration with at least two years of relevant experience in finance/budget-related areas is preferred
• Experience in Government agencies/public organisations, with knowledge in public sector financing and governance is preferred
• Experience in data analytics and RPA is advantageous
• Possess critical thinking, analytical, problem-solving and decision-making skills
• Good interpersonal skills and able to engage and communicate with key stakeholders at all levels
• Highly motivated with positive working attitude
• Able to work independently and in a team

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.