Senior Manager

DSV Road GmbH; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

DSV Road GmbH in Singapore is seeking a senior operations leader to provide strategic direction for managing multiple warehouse operations within a free trade zone.

You will steer site operations, strengthen customer relationships, drive account performance, and ensure compliance with safety, KPI targets, and budget controls while optimizing resources and enabling continuous improvement.

Qualifications

Responsibilities

• Provide strategic leadership and directions to manage various warehouse operations in free trade zone.
• Managing site operations, strengthen customer relationships and drive account performance
• Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
• Accountable for the P&L performance for the responsible programs in scope.
• Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance.
• Continuously engage customers on commercial, operational scope of work and contract renewals.
• Enforce security and work safety measures and controls in the warehouse.
• Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
• Constantly look for improvement opportunities along the value chain, to streamline and re-engineer the processes to achieve and exceed the service standard or target.
• Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions.
• Plan and provide on-the-job training to individual staff to improve work performance and productivity.
• Ensure stock inventory accuracy and records are kept up to date.
• Ensure storage and office areas are well maintained.

Job description

• Provide strategic leadership and directions to manage various warehouse operations in free trade zone.
• Managing site operations, strengthen customer relationships and drive account performance
• Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
• Accountable for the P&L performance for the responsible programs in scope.
• Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance.
• Continuously engage customers on commercial, operational scope of work and contract renewals.
• Enforce security and work safety measures and controls in the warehouse.
• Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.
• Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions.
• Plan and provide on-the-job training to individual staff to improve work performance and productivity.
• Ensure stock inventory accuracy and records are kept up to date.
• Ensure storage and office areas are well maintained.