Senior IT Support Engineer (Windows & 365)

Singtel Group; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading technology services firm in Singapore is seeking a Senior IT Support Executive to provide desktop support and resolve customer IT issues. The ideal candidate will have at least 3 years of desktop support experience, knowledge of Microsoft Windows 10 and Office 365, and relevant IT certifications. Strong communication skills and the ability to work under pressure are essential. This role offers opportunities for career growth in a dynamic environment.

Qualifications

• Min. 3 years experience in desktop support.
• Knowledge in Microsoft Windows 10 and Microsoft Office 365.
• Certifications in Microsoft 365 or Azure are preferred.

Responsibilities

• Provide desktop support and assist customers with IT issues.
• Guide team in resolving escalated incidents and known solutions.
• Perform imaging, asset inventories, and technical escalations.

Skills

Microsoft Windows 10

Microsoft Office 365

Desktop Support

Verbal communication

Written communication

Prioritization

Tools

Remote support tools

Job description

A leading technology services firm in Singapore is seeking a Senior IT Support Executive to provide desktop support and resolve customer IT issues. The ideal candidate will have at least 3 years of desktop support experience, knowledge of Microsoft Windows 10 and Office 365, and relevant IT certifications. Strong communication skills and the ability to work under pressure are essential. This role offers opportunities for career growth in a dynamic environment.