Senior IT Support

CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering company in Singapore is seeking an IT Support Specialist to provide end-user support and maintain IT equipment functionality. Candidates should have at least 5 years of experience in troubleshooting and upgrading computers, with knowledge of Windows systems and networking. The role requires a positive attitude, ability to work independently, and willingness to support urgent matters after hours.

Qualifications

• At least 5 years of experience in troubleshooting and upgrading computers.
• Knowledge of Windows client, server, and networking, including TCP/IP.
• Willing to support after office hours for urgent issues.

Responsibilities

• Setup computers and provide end-user support for company and project offices.
• Maintain IT equipment functionality including hardware and software.
• Perform regular checks on file servers and data backup.

Skills

Troubleshooting

Computer upgrades

Network knowledge

Problem investigation

Team collaboration

Education

Diploma / Degree in Computer IT related discipline

Job description

Responsibilities

• Setup computers, provide end-user support for company & project offices (computers and applications)
• Maintain the functionality of IT equipment, including hardware, software, network, etc.
• Account creation for emails, users AD account, printers, applications, etc.
• Update inventory, documentation, follow up on licensing renewal.
• Coordination and liaise with regional office, provide guidance to users.
• Perform regular checks on file servers and data backup.
• Remoting or travel to site office to support users, or coordination with vendors/suppliers.
• System preventive maintenance.
• Ad hoc duty assigned.

Qualifications

• Diploma / Degree in Computer IT related discipline
• At least 5 years of experience on troubleshooting and upgrading of computers.
• Knowledge of Windows client, server and networking, TCP/IP, etc.
• Able to work independently, including conducting investigations and research to resolve IT-related problems
• Willing to support after office hours if required, especially urgent matters.
• Positive attitude and a team player.