Senior IT Engineer (In house / Sophos Firewall)

MMC Success Pte. Ltd.; Singapore; Presencial; SGD 28.000 - 45.000; Jornada completa

Descripción de la vacante

MMC Success Pte. Ltd. requires an IT support specialist to provide day-to-day technical assistance to staff, covering hardware, software, network, and general IT issues.

You will troubleshoot desktops, laptops, printers, and related devices while handling basic network tasks and AD administration. The role also involves coordinating with vendors for equipment purchases, keeping documentation up to date, and ensuring systems stay operational.

Formación

• Diploma or Degree in IT, CS, IS or related field.
• Experience in IT support/helpdesk or IT infrastructure is an advantage.
• Basic experience with Active Directory, networking, firewalls, and Windows environments.

Responsabilidades

• Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.
• Troubleshoot desktops, laptops, peripherals, and other office IT equipment.
• Perform basic network troubleshooting, including LAN, Wi-Fi, IP addressing, connectivity, switches, and related network issues.
• Assist with the administration and troubleshooting of Sophos Firewall.
• Manage basic Active Directory functions.
• Install, configure, troubleshoot, and maintain office printers and network printers.
• Coordinate and liaise with external vendors for IT equipment purchases.
• Hardware replacement and repairs.
• Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.
• Ensure IT equipment and systems are kept operational and properly maintained

Conocimientos

IT support

Helpdesk

Desktop troubleshooting

Network troubleshooting

Educación

Diploma or Degree in IT/CS/IS

Herramientas

Active Directory

Windows OS

Sophos Firewall

Descripción del empleo

• A well-established M&E engineering firm with global operations

• Strong reputation for quality, reliability, and engineering excellence

• Comprehensive company benefits

Responsibilities

• Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.

• Troubleshoot desktops, laptops, peripherals, and other office IT equipment.

• Perform basic network troubleshooting, including LAN, Wi-Fi, IP addressing, connectivity, switches, and related network issues.

• Assist with the administration and troubleshooting of Sophos Firewall.

• Manage basic Active Directory functions

• Install, configure, troubleshoot, and maintain office printers and network printers.

• Coordinate and liaise with external vendors for IT equipment purchases.

• Hardware replacement and repairs.

• Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.

• Ensure IT equipment and systems are kept operational and properly maintained

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.

• Previous experience in IT support, helpdesk, desktop support, or an IT infrastructure environment would be an advantage.

• Basic experience with Active Directory, networking, firewalls, and Windows environments.

• Experience with Sophos products would be an advantage.

• Relevant IT certifications would be beneficial but are not mandatory.

We regret only shortlisted candidates will be notified.

Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Ha Wai Qi

Registration Number: R22107863

EA License No: 22C1107