Assistant Engineer, Cybersecurity and IT administration

ST Engineering; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

ST Engineering in Singapore is seeking an Assistant Engineer to support cybersecurity and IT administration. You will install, configure and harden IT assets, maintain records, and provide reliable technical solutions to end users.

The role requires hands-on Windows OS/O365 experience, strong problem-solving and communication skills, and a Diploma in IT/CS/Cyber Security. Additional certifications are a plus, and you will collaborate with stakeholders to ensure IT systems run smoothly.

Qualifications

• Proven work experience in technical support or IT help desk roles.
• Familiarity with system hardening, patching, vulnerability assessments and IT security best practices.
• Diploma in IT / CS / Cyber Security; additional Microsoft/Cisco certifications are a plus.

Responsibilities

• Install, configure, deploy and harden hardware, software, systems, networks, printers, and scanners.
• Maintain records of support work and log issues.
• Troubleshoot and resolve end-user IT problems and ensure systems are functional.
• Coordinate IT project activities and support automation initiatives.
• Help improve compliance processes through digitalization.

Skills

Technical Support

Troubleshooting

IT Security

Windows OS / O365

Communication skills

Education

Diploma in IT / CS / Cyber Security

Tools

Microsoft Windows OS

O365 Suite

IT management tools

Job description

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Job Alerts Link Job Description Job Title: Assistant Engineer, Cybersecurity and IT administration Req ID: 22988 Job Location Region: East Job Description:

Roles & Responsibility

• Install, configure, deploy and harden computer hardware, software, systems, networks, printers, video conferencing and scanners
• Maintain proper records of support and service work
• Build up technical know-how on problem solving via structured knowledge transfer and experience from field issues
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with end-users to ensure their IT systems are fully functional after troubleshooting
• Document technical knowledge and SOP in the form of notes and manuals
• Coordinate and execute assigned IT project activitiesor tasks to ensure they are completed on time and on target
• Support initiatives to improve compliance processes through automation and digitalization.
• Manage inventory records of hardware, equipment, software
• Manage stocks of equipment, consumables and other supplies
• Support the team lead and perform the role to the satisfaction of relevant stakeholders

Requirement

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Familiarity with IT system hardening and patching, vulnerability assessments, compliance requirements, and IT security best practices will be preferred
• Hands-on experience with Microsoft Windows OS / O365 environment
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Demonstrated technical knowledge and strong troubleshoot skills
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Diploma in Information Technology, Computer Science, Cyber Security or relevant field
• Additional certification in Microsoft, Cisco or similar technologies is a plus
• Able to support and communicate with customers in a professional manner
• Good understanding on general IT infrastructure and administration

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