Senior IT Business Analyst - ERP/CRM & SDLC Expert

PERSOL; Singapore; Vor Ort; SGD 90.000 - 130.000; Vollzeit

Zusammenfassung

PERSOL Singapore Pte Ltd is seeking an experienced IT Application Manager to collaborate with business stakeholders and lead the analysis, documentation and delivery of enterprise applications. The role focuses on gathering requirements, mapping business processes, and ensuring timely, quality IT solutions.

You will review SDLC, oversee ERP/HRIS/CRM systems, manage vendor engagements, and provide ongoing application support.

Qualifikationen

• Bachelor’s degree in Computer Science/Information Systems or related field.
• At least 5 years of relevant experience in enterprise or regional application management, including maintenance, enhancements and project delivery.
• SDLC and enterprise application architecture knowledge including application, infrastructure, integration and security.
• Experience with enterprise business applications such as ERP, HRIS, Payroll, Finance, Billing or CRM systems.

Aufgaben

• Collaborate with business stakeholders on requirements and translate to specifications.
• Perform analysis (data, business process mapping, system flows) and facilitate workshops.
• Perform technical reviews, test scenario creation and testing for IT projects
• Lead discussions with ITD and vendors to define scope, timeline and ensure on-time delivery
• Provide proactive communications and status updates to stakeholders and ITD management
• Ensure effective application support meeting SLAs and act as liaison between end users and development team
• Assist Project Team in managing vendors for application evolutions, maintenance and support tasks.

Kenntnisse

CBAP

Scrum Master

PMP

ITIL

Ausbildung

Bachelor’s degree in Computer Science/Information Systems, or related field

Tools

ERP

HRIS

Payroll

Finance

Billing

CRM

Jobbeschreibung

PERSOL Singapore Pte Ltd is seeking an experienced IT Application Manager to collaborate with business stakeholders and lead the analysis, documentation and delivery of enterprise applications. The role focuses on gathering requirements, mapping business processes, and ensuring timely, quality IT solutions.

You will review SDLC, oversee ERP/HRIS/CRM systems, manage vendor engagements, and provide ongoing application support.