Senior Insurance Claims Executive

Tan Insurance Brokers Pte Ltd; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

Tan Insurance Brokers Pte Ltd is seeking a Senior Executive in Singapore to manage all claim matters, respond to queries, review and submit documents, and monitor pending claims. Training is provided for applicants without prior claims experience, and the role involves client interaction and on-site meetings when required.

Responsibilities include teamwork, timely responses to clients, maintaining accurate claim registrations, and proactive follow-up.

Qualifications

• Experience in handling insurance claims is preferred.
• Training will be provided for candidates with no claims experience.
• Able to draft simple claims emails and letters.

Responsibilities

• Teamwork – working as a team and assisting claim colleagues during their absence
• Respond to clients’ queries as soon as possible
• Keep track of deadlines which had been undertaken by you
• Maintain full and accurate claim registration for the claims handled by you
• Follow up on your outstanding issues/ emails promptly
• Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor
• Flag up issues/ problems before complaints
• Assist in claim related administration works including managing claims inbox
• Meet with clients on-site or at their premises when required.

Skills

Email drafting

Client expectations

Claims procedures

BCP/PGI/ComGI/HI

Job description

Tan Insurance Brokers Pte Ltd is seeking a Senior Executive in Singapore to manage all claim matters, respond to queries, review and submit documents, and monitor pending claims. Training is provided for applicants without prior claims experience, and the role involves client interaction and on-site meetings when required.

Responsibilities include teamwork, timely responses to clients, maintaining accurate claim registrations, and proactive follow-up.