Senior HR Analytics & Operations Specialist

MasterCard Worldwide; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Mastercard is seeking a Senior People Specialist to join the People & Capability team in the region. You will blend HR operations, people analytics and project management to deliver an exceptional employee experience, resolve complex inquiries and streamline processes.

You will collaborate with COEs, HR teams and leaders to drive workforce planning, rewards, engagement and learning, while using data to support decisions and standardize HR practices across markets.

Qualifications

• Strong experience in HR Operations, Analytics and project Management.
• Knowledge of relevant HR policies and practices, operations and people analytics.
• Ability to work under pressure and multi-tasking with efficiency and accuracy.
• Excellent oral and written communications skills.
• Strong problem solving and troubleshooting skills.
• Work effectively in dynamic, time-sensitive, high-volume environment.
• Demonstrated advanced knowledge of data tools (e.g. Excel)
• Experience making informed process improvement observations utilizing technical and analytical skills.
• Create or implement centralized and standardized HR processes to align with colleagues across the region.

Responsibilities

• Supports the Leadership Team of People and Capability across initiatives and projects including workforce planning, rewards, employee engagement and training.
• Manages timely coordination and execution of day-to-day People and Capability activities by working with key stakeholders across the business
• Creates reports to support People and Capability program recommendations and track costs and performance of programs
• Leads crucial People and Capability activities including Analytics, Presentations, Executive Meetings, etc.
• Partners with employees, managers and leaders across Business Units, markets, or regions to develop and deploy People and Capability best practices
• Conducts analysis of People and Capability metrics and summarizes findings and implications

Skills

HR Operations

People Analytics

Project Management

Excel & data tools

Stakeholder Management

Communication Skills

Tools

Excel

Data analytics tools

Job description

Mastercard is seeking a Senior People Specialist to join the People & Capability team in the region. You will blend HR operations, people analytics and project management to deliver an exceptional employee experience, resolve complex inquiries and streamline processes.

You will collaborate with COEs, HR teams and leaders to drive workforce planning, rewards, engagement and learning, while using data to support decisions and standardize HR practices across markets.