Senior Hospitality Leader — Guest Experience & Ops

Lobehold; Singapore; On-site; SGD 75,000 - 90,000; Full time

Benefits offered by this job

Medical and insurance coverage

Employee dining discounts

Celebrations for key milestones

One month sabbaticals for long service

Job summary

A leading hospitality group in Singapore is seeking an experienced Operations Manager to oversee restaurant operations. This role requires at least 8-10 years of leadership experience in the hospitality industry, with strong knowledge of wine and a commitment to excellent guest service. Responsibilities include managing staff, developing training programs, and ensuring operational excellence. The company offers comprehensive benefits and recognizes employee milestones.

Qualifications

• At least 8 - 10 years of senior operations leadership experience in the hospitality industry.
• Effective and energetic people leader with experience.
• Expertise in service excellence and financial management.

Responsibilities

• Overseeing operations and ensuring guest satisfaction.
• Managing staff and creating work schedules.
• Developing and implementing staff training programs.

Skills

Operations management

Wine knowledge

Leadership

Customer relationship management

Education

Related field of study such as Hospitality or F&B Management

Job description

A leading hospitality group in Singapore is seeking an experienced Operations Manager to oversee restaurant operations. This role requires at least 8-10 years of leadership experience in the hospitality industry, with strong knowledge of wine and a commitment to excellent guest service. Responsibilities include managing staff, developing training programs, and ensuring operational excellence. The company offers comprehensive benefits and recognizes employee milestones.