Restaurant Ops Leader: Guest Experience & Efficiency

Rang-Mahal-Pte-Ltd; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Rang Mahal Pte Ltd in Singapore is seeking an experienced Restaurant Operations Manager to lead our team and uphold the highest dining standards. The role oversees daily restaurant operations, supervises front-of-house and back-of-house teams, and partners with culinary and F&B leaders to deliver exceptional guest experiences while driving profitability.

The ideal candidate has a Diploma or Degree in Hospitality, at least 5 years in restaurant or F&B operations, strong leadership, and excellent

Formación

• Diploma or Degree in Hospitality Management or related field.
• Minimum 5 years of experience in restaurant or F&B operations.
• Proven leadership and team management skills.
• Strong understanding of service excellence and guest engagement.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with POS systems and restaurant management software is an advantage.

Responsabilidades

• Lead and manage all aspects of restaurant operations, including service delivery, guest satisfaction, and team performance.
• Supervise and support front-of-house and back-of-house teams to ensure smooth coordination and high service standards.
• Monitor and maintain quality control for food, beverage, cleanliness, and ambiance.
• Collaborate with the culinary team to ensure menu consistency, timely service, and guest satisfaction.
• Manage staff scheduling, training, and performance evaluations to ensure a motivated and efficient team.
• Handle guest feedback and resolve complaints promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards in accordance with hotel and regulatory requirements.
• Monitor inventory levels and coordinate with procurement to ensure adequate stock of supplies.
• Assist in budgeting, forecasting, and cost control to achieve financial targets.
• Support the implementation of marketing and promotional initiatives to drive restaurant revenue.

Conocimientos

Leadership

Team management

Guest engagement

Communication

Problem solving

Educación

Diploma in Hospitality

Degree in Hospitality

Descripción del empleo

Rang Mahal Pte Ltd in Singapore is seeking an experienced Restaurant Operations Manager to lead our team and uphold the highest dining standards. The role oversees daily restaurant operations, supervises front-of-house and back-of-house teams, and partners with culinary and F&B leaders to deliver exceptional guest experiences while driving profitability.

The ideal candidate has a Diploma or Degree in Hospitality, at least 5 years in restaurant or F&B operations, strong leadership, and excellent