Senior Front Office Trading Applications Support

Smart IMS Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Smart IMS Inc. is seeking an experienced Front Office production support specialist to handle trading applications across FX, rates, credits, commodities and fixed income.

You will work closely with traders and business stakeholders to investigate and resolve issues, monitor platforms and batch processes, and ensure system stability. Proficiency in SQL and Python for log analysis and a proactive mindset for automation are essential.

Qualifications

• 5+ years of trading application support experience in finance.
• Experience with FX, IR, Commodities or other asset classes.
• Strong SQL experience.
• Python scripting for log analysis and troubleshooting.
• Experience with monitoring tools like ITRS Geneos, Splunk, Elastic, Dynatrace.
• Excellent analytical, troubleshooting and problem-solving skills.
• Ability to work in fast-paced Front Office support with direct user interaction.
• Strong communication and stakeholder management.

Responsibilities

• Provide Front Office production/application support across asset classes.
• Work with traders to resolve application and production issues.
• Monitor platforms, health, batch processes for stability.
• Manage incidents and problem management.
• Perform Start of Day, End of Day, and Start of Week checks.
• Analyze logs using Python and SQL for troubleshooting.
• Identify opportunities for automation to reduce manual tasks.

Skills

Trading application support

SQL queries

Python scripting

Monitoring tools

Analytical skills

Stakeholder management

Front Office interaction

Communication

Tools

ITRS Geneos

Splunk

Elastic

Dynatrace

Job description

Smart IMS Inc. is seeking an experienced Front Office production support specialist to handle trading applications across FX, rates, credits, commodities and fixed income.

You will work closely with traders and business stakeholders to investigate and resolve issues, monitor platforms and batch processes, and ensure system stability. Proficiency in SQL and Python for log analysis and a proactive mindset for automation are essential.