Front Office Trading Apps Production Support Specialist

SMART IMS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

SMART IMS Technologies PTE. LTD. in Singapore is seeking a Front Office Trading Application Support Specialist to provide frontline production support for trading applications across asset classes, collaborating with traders and business stakeholders.

You will monitor platforms, manage incidents, conduct start/end of day checks, and analyze logs with Python and SQL to drive resolution. Experience with monitoring tools like Geneos, Splunk, Elastic, or Dynatrace is preferred.

Qualifications

• 3–5 years in Front Office / Trading Application Support within financial services.
• Solid understanding of financial markets and multiple asset classes.
• Hands-on SQL and Python for troubleshooting and log analysis.
• Experience in production support, incident and problem management.
• Exposure to monitoring tools (Geneos, Splunk, Elastic, Dynatrace).
• Strong analytical, communication, and stakeholder management skills.
• Ability to thrive in a fast-paced Front Office environment.

Responsibilities

• Provide Front Office production support for trading applications across asset classes.
• Collaborate with traders and stakeholders to investigate and resolve issues.
• Monitor platforms, batch processes, and health checks to ensure stability.
• Manage incidents and problem resolution, including end-of-day checks.
• Analyze logs using Python and SQL for troubleshooting and RCA.
• Identify automation opportunities to reduce manual tasks.

Skills

Python scripting

SQL queries

Analytical skills

Troubleshooting

Stakeholder management

Communication skills

Financial markets knowledge

Fast-paced environment

Tools

ITRS Geneos

Splunk

Elastic

Dynatrace

Tableau

Ansible

TOSCA

Job description

SMART IMS Technologies PTE. LTD. in Singapore is seeking a Front Office Trading Application Support Specialist to provide frontline production support for trading applications across asset classes, collaborating with traders and business stakeholders.

You will monitor platforms, manage incidents, conduct start/end of day checks, and analyze logs with Python and SQL to drive resolution. Experience with monitoring tools like Geneos, Splunk, Elastic, or Dynatrace is preferred.