Senior Field Process Engineer — Customer Install & DOE

Lam Research; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research Singapore is seeking a Field Process Engineer to provide on-site customer support, installations, training, and process improvement insights across Lam equipment and workflows. You will engage with customers to understand technology roadmaps, perform DOE evaluations, and deliver data-driven process optimizations in collaboration with product groups.

You’ll contribute to high-quality field deployments, work in a fab-like environment, and may travel overseas for short-term assignments

Qualifications

• PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
• Systematic and analytical mindset.
• Good communication and interpersonal relations skill.
• Able to actively engage customers on technical solutions.
• Able to work in Fab environment and perform standby duties.
• Willing to support short term, overseas assignment.

Responsibilities

• Work closely with Account team and customers to understand technology roadmaps, process flow, inflection points, requirements and business issues; identify value-add opportunities.
• Coordinate with Global Product Group on product demonstration and execution of penetration/defense strategy.
• Perform startup of capacity add Lam systems and match results to existing systems and applications.
• Design and complete simple DOE evaluations to characterize process window for new installations or hardware modifications/upgrades.
• Conduct experiments, collect and analyze data and generate reports for internal and external distribution.
• Develop new processes for existing or new customer applications.
• Represent the company professionally to customers; keep them informed of new needs.
• Develop good customer relations during start-up and troubleshooting.
• Maintain assigned equipment in good working condition and ensure safe working conditions on site.
• Any other duties as assigned by the Immediate Supervisor.

Job description

Lam Research Singapore is seeking a Field Process Engineer to provide on-site customer support, installations, training, and process improvement insights across Lam equipment and workflows. You will engage with customers to understand technology roadmaps, perform DOE evaluations, and deliver data-driven process optimizations in collaboration with product groups.

You’ll contribute to high-quality field deployments, work in a fab-like environment, and may travel overseas for short-term assignments