Senior Field Engineer - VIP Desk-side & Infra Expert

Unisys; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Unisys in Singapore is seeking an experienced Field Engineer to support large, complex clients across the company’s products and services. You will perform end user computing, server and storage break/fix, and VIP deskside support to ensure high availability.

Using advanced tools and deep hardware/software knowledge, you will install, test, and certify storage and network devices, and address escalated issues with strong problem-solving skills.

Qualifications

• Diploma required.
• Generally, 4-6 years’ experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs end user computing, server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Education

Diploma

Job description

Unisys in Singapore is seeking an experienced Field Engineer to support large, complex clients across the company’s products and services. You will perform end user computing, server and storage break/fix, and VIP deskside support to ensure high availability.

Using advanced tools and deep hardware/software knowledge, you will install, test, and certify storage and network devices, and address escalated issues with strong problem-solving skills.