Senior Facilities Manager: Multi-Site Operations Leader

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cushman & Wakefield in Singapore is seeking a Senior Facilities Manager to leadIntegrated Facilities Management (IFM) across multiple sites, ensuring service delivery aligned with contractual KPIs and SOPs. You will oversee building systems, coordinate vendors, and drive safety, energy efficiency and occupant experience while managing budgets and reporting to clients.

The role emphasizes on-site leadership, incident response, and continuous improvement, with FSM duties where required and a focus

Responsibilities

• Lead, plan and supervise IFM operations across multiple sites, ensuring consistent service delivery and compliance with contractual requirements, KPIs, SOPs and C&W Services standards.
• Oversee building, M&E and critical systems operations, including preventive and corrective maintenance, inspections, asset performance and timely rectification of defects.
• Lead on-site facilities personnel and coordinate contractors, specialist vendors and service partners to achieve required safety, quality and performance standards.
• Serve as a key client liaison, providing proactive communication, operational updates, incident reports, performance reporting and recommendations for improvement.
• Manage emergencies and incidents, including after-hours escalation where required; lead investigations, root-cause analysis and implementation of corrective and preventive actions.
• Maintain and regularly review building SOPs, emergency procedures and operational controls, ensuring compliance with applicable statutory, fire safety, workplace safety and other regulatory requirements.
• Perform Fire Safety Manager (FSM) duties where appointed and maintain the required valid certification.
• Drive service quality through audits, inspections, performance reviews and continuous improvement initiatives.
• Support preparation of specifications, quotations, variation works, contract administration, procurement and vendor performance management.
• Monitor operating costs, budgets and resource deployment, identifying opportunities for cost optimisation without compromising safety or service standards.
• Use CMMS and other digital FM platforms to manage work orders, maintenance records, asset information, service performance and reporting.
• Identify and implement initiatives that improve building reliability, energy efficiency, sustainability, productivity and customer experience.
• Support projects, A&A works, asset replacement and other improvement programmes as required.

Job description

Cushman & Wakefield in Singapore is seeking a Senior Facilities Manager to leadIntegrated Facilities Management (IFM) across multiple sites, ensuring service delivery aligned with contractual KPIs and SOPs. You will oversee building systems, coordinate vendors, and drive safety, energy efficiency and occupant experience while managing budgets and reporting to clients.

The role emphasizes on-site leadership, incident response, and continuous improvement, with FSM duties where required and a focus