Senior Facilities Leader - Multi-Site Ops & Safety

Cushman & Wakefield; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cushman & Wakefield in Singapore is seeking a Senior Facilities Manager to lead the facilities organization at a campus or multi-site environment. You will drive day-to-day facilities management, safety, and service delivery, aligning with client goals and KPIs.

You will manage on-site teams, coordinate vendors and contractors, monitor performance, and implement continuous improvements to building operations, energy efficiency, and occupant experience.

Responsibilities

• Lead, plan and supervise IFM operations across multiple sites, ensuring consistent service delivery and compliance with contractual requirements, KPIs, SOPs and C&W Services standards.
• Oversee building, M&E and critical systems operations, including preventive and corrective maintenance, inspections, asset performance and timely rectification of defects.
• Lead on-site facilities personnel and coordinate contractors, specialist vendors and service partners to achieve required safety, quality and performance standards.
• Serve as a key client liaison, providing proactive communication, operational updates, incident reports, performance reporting and recommendations for improvement.
• Manage emergencies and incidents, including after-hours escalation where required; lead investigations, root-cause analysis and implementation of corrective and preventive actions.
• Maintain and regularly review building SOPs, emergency procedures and operational controls, ensuring compliance with applicable statutory, fire safety, workplace safety and other regulatory requirements.
• Perform Fire Safety Manager (FSM) duties where appointed and maintain the required valid certification.
• Drive service quality through audits, inspections, performance reviews and continuous improvement initiatives.
• Support preparation of specifications, quotations, variation works, contract administration, procurement and vendor performance management.
• Monitor operating costs, budgets and resource deployment, identifying opportunities for cost optimisation without compromising safety or service standards.
• Use the Computerised Maintenance Management System (CMMS) and other digital FM platforms to manage work orders, maintenance records, asset information, service performance and reporting.
• Identify and implement initiatives that improve building reliability, energy efficiency, sustainability, productivity and customer experience.
• Support projects, A&A works, asset replacement and other improvement programmes as required.

Job description

Cushman & Wakefield in Singapore is seeking a Senior Facilities Manager to lead the facilities organization at a campus or multi-site environment. You will drive day-to-day facilities management, safety, and service delivery, aligning with client goals and KPIs.

You will manage on-site teams, coordinate vendors and contractors, monitor performance, and implement continuous improvements to building operations, energy efficiency, and occupant experience.