Senior Executive, Training

Income Insurance Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Income Insurance Limited is seeking a Training Specialist to design, deliver, and evaluate training programs for the sales force. The role encompasses competency assessments, e-learning development, and ongoing KPI monitoring to ensure alignment with financial services requirements.

The candidate should have a degree in any discipline, CMFAS M5/M9/M9A, and at least 3 years of sales or sales training experience in financial services. Collaboration with multiple departments is essential.

Qualifications

• Design and deliver training programs for INCOME sales force using diverse methods.
• Create competency assessments to measure learning outcomes.
• Evaluate overall effectiveness of training interventions and adjust content.

Responsibilities

• Design, develop and deliver training programs to meet sales force needs.
• Develop and deliver E-Learning modules to support business objectives.
• Manage all levels of distribution training, including inductions and product training.
• Measure training KPIs and monitor effectiveness.
• Stay updated with industry requirements and revise materials accordingly.

Skills

Training design

Competency assessment

Stakeholder management

E-learning

KPI tracking

Education

Bachelor's degree

Job description

Key Responsibilities:

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

Requirements:

• Degree in any discipline
• CMFAS M5,M9,M9A, Certificate in Health Insurance is a must
• Advanced Certificate in Training & Assessment preferred
• Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry
• Experienced in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous
• Experienced in selling/training life insurance, health insurance and wealth management solutions, and working with mass affluent or High Net Worth clients
• Collaborative individual with good communication and interpersonal skills