Assistant Manager, Distribution Training

income insurance limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Income Insurance Limited in Singapore is seeking a Product & Sales Trainer to design, deliver, and assess training programs for the Distribution Talent Centre.

You will work with Channel Heads, Sales Managers and Advisers to identify training needs, transfer classroom learning to the workplace, and measure training KPI. The role requires at least 3 years in sales or sales training within financial services and relevant certifications.

Qualifications

• Degree in any discipline.
• CMFAS M5, M9, M9A, and Certificate in Health Insurance are required.
• Advanced Certificate in Training & Assessment preferred.
• Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry.
• Experience in developing and delivering the full spectrum of financial planning and sales training programs is advantageous.
• Experience selling/training life insurance, health insurance, and wealth management solutions to mass affluent or High Net Worth clients.
• Collaborative with good communication and interpersonal skills.

Responsibilities

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training including new hire induction, sales/soft skills, product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops, reviewing training-related publications, establishing networks, benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

Skills

Stakeholder management

Training delivery

Curriculum development

KPI measurement

Communication skills

Sales training

Education

Degree in any discipline

CMFAS M5

CMFAS M9

CMFAS M9A

Certificate in Health Insurance

Advanced Certificate in Training & Assessment

Job description

As a Product & Sales Trainer in the Distribution Talent Centre, you will build and strengthen rapport with stakeholders (e.g. Channel Heads, Sales Managers and Advisers) to appreciate training needs, communicate training standards and expectations and facilitate the transfer of classroom learning to the workplace.

Key Responsibilities:

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training, which includes new hire induction, sales/soft skills, product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops, reviewing training-related publications, establishing networks, benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

Requirements:

• Degree in any discipline
• CMFAS M5,M9,M9A, Certificate in Health Insurance is a must
• Advanced Certificate in Training & Assessment preferred
• Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry
• Experience in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous
• Experienced in selling/training life insurance, health insurance and wealth management solutions, and working with mass affluent or High Net Worth clients
• Collaborative individual with good communication and interpersonal skills