Manager, Training

Income Insurance Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Income Insurance Limited in Singapore seeks a training specialist to design, develop and deliver programs for the sales force, including new hire induction and E-Learning modules. You will assess training effectiveness, ensure compliance with industry requirements, and collaborate across departments to align learning with business objectives.

Responsibilities include evaluating interventions, maintaining knowledge through workshops, and delivering ad-hoc training to support business goals in a

Qualifications

• Design, develop and deliver training programs for Income Insurance Limited's sales force.
• Create competency assessment tools for competency-based learning.
• Evaluate training effectiveness and impact.
• Ensure training materials meet company and industry requirements.
• Develop and deliver E-Learning modules and ad-hoc programs.

Responsibilities

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training including induction and product training
• Build rapport with stakeholders to communicate training standards and facilitate transfer of learning
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPIs
• Maintain professional knowledge through development workshops and networking
• Any other projects or tasks as assigned

Skills

Training design

Stakeholder mgmt

KPI tracking

Communication

Sales training

Collaboration

Education

Degree in any discipline

Job description

KEY RESPONSIBILITIES INCLUDE:

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

Requirements:

• Degree in any discipline
• CMFAS M5,M9,M9A, Certificate in Health Insurance is a must
• Advanced Certificate in Training & Assessment preferred
• Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry
• Experienced in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous
• Experienced in selling/training life insurance, health insurance and wealth management solutions, and working with mass affluent or High Net Worth clients
• Collaborative individual with good communication and interpersonal skills