Senior Executive, HR Support and Learning, Office of Student Affairs

National University of Singapore; Singapore; On-site; SGD 45,000 - 73,000; Full time

Job summary

The National University of Singapore is seeking a Senior Executive, HR Support and Learning in the Office of Student Affairs at Kent Ridge Campus. The role covers HR administration, onboarding, and learning initiatives to enhance staff development.

You will drive competency frameworks, monitor HR metrics, and implement AI-enabled process improvements to streamline workflows while coordinating learning programmes and ensuring a high-quality employee experience.

Qualifications

• 2+ years HR experience, preferably in recruitment or L&D
• Familiarity with competency frameworks and learning needs analysis
• Awareness of AI tools, workflow automation platforms and process improvement methodologies would be an advantage
• Strong interpersonal and communication skills with diverse stakeholders
• Strong organisational skills and ability to manage multiple priorities and meet deadlines
• Resourceful and self-directed, able to work independently

Responsibilities

• Oversee HR administration across the employee lifecycle including recruitment coordination, onboarding and offboarding
• Lead onboarding programmes for new hires to ensure a consistent experience
• Develop and maintain competency frameworks to support role clarity and staff development
• Manage HR metrics and reports to support informed decision-making
• Coordinate and administer learning programmes to build staff capability and growth
• Track training completion, gather feedback and evaluate programme effectiveness
• Review HR and administrative workflows to identify gaps and improve efficiency through automation or AI tools
• Undertake other responsibilities to support broader team goals

Skills

HR experience

Competency frameworks

Learning needs analysis

AI tools awareness

Workflow automation

Process improvement

Interpersonal skills

Organisational skills

Multi-tasking

Education

Bachelor's degree

Tools

Automation platforms

Job description

Senior Executive, HR Support and Learning, Office of Student Affairs

University-Level Unit: Office of Student Affairs Faculty/Department-Level Unit: Administrative Services Employee Category: Executive & Administrative Location: Kent Ridge Campus Posted On: 08/09/2026

Job Description

We are seeking a detailed-oriented and proactive HR Support Executive to join the Administrative Services (AS) team in the Office of Student Affairs (OSA). In this role, you will oversee the core administrative cycles (hiring, onboarding and offboarding) and supporting employee growth through Learning & Development initiatives. You will also review and continuously optimise HR processes using automation or AI-enabled tools.

HR Administration

• Provide administrative support across the employee life-cycle, including recruitment coordination, onboarding, and offboarding processes
• Conduct and oversee the onboarding programme for new hires to ensure a consistent experience
• Develop and maintain competency frameworks to support role clarity and staff development
• Manage HR metrics and reports to support informed decision-making
• Develop and standardise HR documentations, templates, and SOPs to ensure consistency across OSA

Learning & Development

• Identify training needs across OSA through needs analyses and consultation with reporting managers
• Coordinate and administer learning programmes to support staff capability-building and professional growth
• Track training completion rates, gather feedback and evaluate programme effectiveness for future training needs
• Maintain a centralised training repository to ensure resources are accessible and up to date

Process Improvement

• Review existing HR and administrative workflows to identify gaps and areas for improvement
• Streamline operational processes through the adoption of automation or AI tools to reduce manual effort and improve efficiency
• Establish feedback channels to continuously improve HR services and overall staff experience

Other Responsibility

• Undertake any other responsibilities as assigned to support broader team goals

Qualifications

• Bachelor’s degree
• At least 2 years of HR experience, preferably in a recruitment or learning & development role
• Familiarity with competency framework development and learning needs analysis
• Awareness of AI tools, workflow automation platforms and process improvement methodologies would be an advantage
• Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines
• Resourceful and self-directed, with the ability to work independently

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