Senior Executive/Executive, Claims Services - Motor

MSIG ASIA PTE. LTD.

Singapore

On-site

SGD 42,000 - 64,000

Full time

13 days ago

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Job summary

MSIG Singapore is seeking an experienced claims professional to handle motor claims, negotiate settlements, and provide timely service to clients from its Singapore office.

The role requires tertiary education with qualifications in general insurance; a legal qualification is advantageous. You will review files, manage reserves, and collaborate with solicitors, surveyors and TPAs while mentoring junior staff.

Qualifications

Tertiary education required.
Relevant qualifications in general insurance.
Legal qualification is advantageous.

Responsibilities

Investigate and negotiate settlement on motor claims.
Respond to correspondence and provide efficient service to clients.
Instruct support staff on reserve provision and registration requirements and verify data entries for files setup.
Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors, surveyors, TPAs and other vendors.
Provide a technical reference point for queries.
Approve claims payment.
Train and assist junior staff.
Assist superior on big claims handling.
Undertake any other duties as may be assigned.

Skills

Insurance Claims Handling

General Insurance

Motor Claims

Education

General insurance qualification

Legal qualification (advantageous)

Job description

About Us

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

Job Description

Investigate and negotiate settlement on motor claims.
Respond to correspondence and provide efficient service to clients.
Instruct support staff on reserve provision and registration requirements and verify data entries for files setup.
Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors, surveyors, Third Party Administrators (TPAs) and other vendors.
Provide a technical reference point for queries.
Approve claims payment.
Train and assist junior staff.
Assist superior on big claims handling.
Undertake any other duties as may be assigned.

Qualifications