Senior Claims Services Leader

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

MSIG Singapore invites applications for a claims professional to investigate and negotiate settlements, respond to client correspondence, and manage claim files with accuracy.

You will support senior staff on large or complex claims, train junior colleagues, and contribute to delivering timely, customer-focused service while applying analytical thinking and sound underwriting knowledge.

Qualifications

• Tertiary education is required.
• Minimum CGI qualification in general insurance; candidates without qualification will be given reasonable time to obtain it.

Responsibilities

• Investigate and negotiate settlement of claims.
• Respond to correspondence and provide efficient service to clients.
• Instruct on reserve provision, registration requirements and verify data entries for files setup.
• Review claim files, monitor recoveries, set reserves, and manage clients, intermediaries and vendors.
• Provide a technical reference point for queries.
• Approve claims payment.
• Train and assist junior staff.
• Assist senior staff on large/complex claims handling.
• Undertake any other duties as may be assigned.

Skills

Analytical thinking

Communication skills

Negotiation

Education

Tertiary education

CGI qualification in general insurance

Job description

MSIG Singapore invites applications for a claims professional to investigate and negotiate settlements, respond to client correspondence, and manage claim files with accuracy.

You will support senior staff on large or complex claims, train junior colleagues, and contribute to delivering timely, customer-focused service while applying analytical thinking and sound underwriting knowledge.