Senior/Executive, Destination Management

Cambiaso Risso Group - Insurance Broker, Ship Agent and Ship Broker; Singapore; On-site; SGD 40,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Wellness initiatives

Annual leave

Performance-based bonus

Career development opportunities

Job summary

Cambiaso Risso Singapore is seeking an Executive in Destination Management to handle both operational and administrative duties within the Destination Management department.

You will report to the Manager and be responsible for bookings, itineraries, invoicing, and coordinating schedules, while supporting planning for ground transport, hotel bookings, and shore excursions. Weekend and holiday work may be required to support cruise guests.

Qualifications

• Diploma holder with relevant experience in cruise management, inbound travel, or hospitality/administrative roles.
• Ability to manage multiple administrative tasks with strong organizational skills.
• Willingness to work weekends and public holidays when required.

Responsibilities

• Administrative Support: maintain records of bookings, itineraries, and client communications; prepare invoices and expense reports; coordinate schedules and filing systems.
• Planning & Operations: arrange ground transport, hotel bookings, shore excursions, and related services; assist in rostering and operational planning; perform field work during ship calls or guest visits.

Skills

Strong organizational skills

Attention to detail

Teamwork & communication

Adaptability

Learning agility

Education

Diploma holder

Tools

Microsoft Office

Job description

Cambiaso Risso is an international group with a proud heritage in marine insurance and maritime services since 1946. With our headquarters in Italy and centers of excellence in Athens, Bergen, Hamburg, Istanbul, London, Monaco, Naples, and Singapore, we deliver tailored solutions to shipowners and maritime operators worldwide. As a distinguished shipping agency, we are committed to operational excellence and personalized service, guided by our core values of Passion, Care, Continuity, and Respect. Learn more at www.cambiasorisso.com/.

Established in 2008, Cambiaso & Risso (Singapore) Pte Ltd is a distinguished shipping agency providing a wide range of maritime services, including destination management. As an integral part of the Cambiaso Risso Group, our Singapore office is supported by a dedicated agency network with key locations in Italy, France, Monaco, and China. This strategic presence enables us to deliver exceptional shipping agency and destination management services, ensuring operational excellence and tailored solutions for our clients across the maritime industry.

Job Description

As an Executive in Destination Management, you will play a pivotal role in both the operational and administrative aspects of the department. Reporting to the Manager, Destination Management, you will be responsible for:

Administrative Support

• Managing and maintaining accurate records of bookings, itineraries, and client communications.
• Preparing and processing invoices, expense reports, and other documentation to ensure timely closure of cruise assignments.
• Coordinating schedules, meetings, and logistics for the Destination Management team.
• Maintaining up-to-date databases and filing systems for all operational activities.

Planning & Operations

• Planning and arranging ground transportation, hotel bookings, shore excursions, and related services for cruise ship guests.
• Assisting in manpower planning and rostering for field operations.
• Supporting the creation and implementation of new tour programs and operational procedures.
• Conducting field work when cruise ships or guests are in town, which may include weekends and public holidays.
• Assisting in the preparation of operational plans prior to ship or guest arrivals.

Education & Experience

• Diploma holder
• 2–3 years of relevant experience in cruise management, inbound travel agency, or administrative roles within the hospitality or travel sector.
• Proven experience in office administration, planning, and coordination.
• Able to work during weekends and public holidays when required
• Administrative Excellence: Strong organizational and record-keeping skills, with the ability to manage multiple administrative tasks efficiently.
• Planning & Coordination: Demonstrated ability to plan, prioritize, and execute complex schedules and logistics.
• Digital Proficiency: Confident user of Microsoft Office (Excel, Word, etc.) for managing itineraries, bookings, and reports.
• Attention to Detail: High standards of accuracy in documentation, booking confirmations, and customer communications.
• Teamwork & Communication: Effective collaborator with strong interpersonal and written communication skills.
• Adaptability: Able to work under pressure in a fast-paced environment and adapt to changing operational needs.
• Learning Agility: Willingness to learn new systems and industry practices.

What We Offer

• An opportunity to deepen your expertise in destination management through hands-on involvement in end-to-end operational planning, guest services, logistics coordination, and the creation of memorable travel experiences for our guests.
• Inclusive, supportive, and collaborative workplace culture where every team member is valued.
• Comprehensive employee benefits, including medical insurance, wellness initiatives, and annual leave.
• Performance-based bonus and career development opportunities.

Equal Opportunity Statement

Cambiaso Risso is an Equal Opportunity Employer committed to diversity and inclusion.