Operations Executive

Cambiaso Risso Group - Insurance Broker, Ship Agent and Ship Broker; Singapore; On-site; SGD 39,000 - 61,000; Full time

Benefits offered by this job

Five-day work week

Work from home one day a week

Performance-based bonus

Job summary

Cambiaso Risso Group in Singapore is seeking a Port Agent to support vessel turnaround by handling port formalities, bunkering, cargo, cruise, and husbandry operations. Training will be provided.

The role reports to the General/Operations Manager and requires 1–2 years port agency experience, proficiency in MS Office, strong organization, and the ability to work independently while collaborating with shipowners and local partners.

Qualifications

• N/O level and above requirement.
• 1–2 years port agent experience preferred.
• Experience in port agency for cruise vessels or WSH certification a plus.
• Proficient in MS Office applications (Excel, Word).
• Strong organisational and multitasking abilities.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Plan, coordinate and execute port calls for cargo and cruise vessels with safe, efficient turnaround.
• Coordinate port agency work including berthing, terminals, authorities, and port formalities.
• Manage bunkering, cargo, cruise operations, crew changes, stores and spares.
• Handle vessels’ technical calls including drydocking and repairs.
• Perform data entry and maintain records in relevant systems.
• Supervise port calls in other countries by coordinating with local partners.
• Liaise with principals, shipowners, charterers and local suppliers on port call matters.
• Attend vessels as boarding officer for CTM delivery when needed.
• Prepare and issue PDAs and forward to principals.

Skills

MS Office

Organisational skills

Multitasking

Independent work

Attention to detail

Communication skills

Customer focus

Team collaboration

Education

N/O Level and above

Tools

MS Office

Job description

Cambiaso Risso is an international group with a proud heritage in marine insurance and maritime services since 1946. With our headquarters in Italy and centers of excellence in Athens, Bergen, Hamburg, Istanbul, London, Monaco, Naples, and Singapore, we deliver tailored solutions to shipowners and maritime operators worldwide. As a distinguished shipping agency, we are committed to operational excellence and personalized service, guided by our core values of Passion, Care, Continuity, and Respect. Learn more at www.cambiasorisso.com/.

Established in 2008, Cambiaso & Risso (Singapore) Pte Ltd is a distinguished shipping agency providing a wide range of maritime services, including destination management. As an integral part of the Cambiaso Risso Group, our Singapore office is supported by a dedicated agency network with key locations in Italy, France, Monaco, and China. This strategic presence enables us to deliver exceptional shipping agency and destination management services, ensuring operational excellence and tailored solutions for our clients across the maritime industry.

Job Description

Reporting to the General/Operations Manager, the incumbent will support vessel turnaround by handling port formalities, bunkering, cargo, cruise, and husbandry operations, including technical calls. While applicants should have experience on most of the responsibilities below, ample training and coaching will be provided to the right candidate.

Your duties and responsibilities mainly but not limited to:

• Plan, coordinate and execute all aspects of port calls, including for cargo and cruise vessels, to ensure safe, efficient and timely turnaround.
• Plan, perform and coordinate port agency work for both cruise and cargo vessels, including berth and terminal arrangements, liaison with all relevant authorities and terminals, and completion of Immigration, Customs and other port formalities related to the vessel’s port stay.
• Coordinate and handle all operational and husbandry matters for vessels’ port calls, including but not limited to bunkering, cargo and cruise operations, crew changes, stores, provisions, spares, medical assistance and related services.
• Handle vessels’ technical calls, including drydocking, ship repairs and related operational arrangements.
• Carry out accurate and timely electronic data entry and updates at all stages of the port call and maintain proper records in the relevant systems.
• Supervise, and where necessary actively handle, port calls in other countries (e.g. Malaysia, Indonesia, South Korea, etc.) by acting as Hub Agent and coordinating with local partners.
• Work and communicate effectively with various Principals (including but not limited to shipowners, charterers and operators) and local suppliers on all ship matters related to the port call.
• Physically attend vessels and act as boarding officer for cash-to-master (CTM) delivery, documentation or any other operational requirement whenever deemed necessary.
• Prepare and issue Proforma Disbursement Accounts (PDA) and forward them to Principals where required.
• Thoroughly verify and submit all vessel- and port-call-related invoices to the Accounts/Finance department for issuance of Final Disbursement Accounts (FDA).
• Perform any other operational or ad hoc duties as may be assigned by the Superior/Management from time to time.

Education & Experience

• ‘N’ or ‘O’ level and above
• 1 – 2 years of previous experience as a port agent
• Experience in handling port agency matters for cruise vessels or being WSH certified will be considered a valuable addition.
• Proficient in MS Office applications (Excel, Word, etc.)
• Strong organisational and multitasking abilities
• Ability to work independently and collaboratively within a team
• Meticulous and willing to learn
• Organised, detailed and deadline oriented
• Customer-focused and proactive, with clear and confident communication skills

What We Offer

• Supportive and collaborative working environment
• Performance-based bonus
• A five-day work week, with the possibility to work from home one day a week

Equal Opportunity Statement

Cambiaso Risso is an Equal Opportunity Employer committed to diversity and inclusion.