Executive, Sales (Shipping)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

MSC South East Asia (Singapore) Pte Ltd in Singapore is seeking an Executive, Sales to develop MSC's customer base by promoting our shipping services, building relationships, and handling daily booking prospects. Reporting to the Manager, Sales, you will canvass cargoes, respond to RFQs, and coordinate with internal teams across documentation, operations and finance to ensure service excellence.

This role offers exposure to a global logistics network and opportunities to expand MSC's presence in

Qualifications

• Minimum 1 to 3 years of relevant industry experience.
• Degree in Maritime/Business Studies or related discipline preferred.
• Strong MS Office skills and proficiency with English.
• Customer oriented with good communication and teamwork.

Responsibilities

• Increase MSC's market presence by canvasing cargoes for export lanes.
• Respond to RFQs and maintain relationships with clients.
• Promote MSC services and manage daily booking prospects.
• Coordinate with internal departments to resolve issues and ensure service quality.

Skills

MS Office

English communication

Customer focus

Interpersonal skills

Education

Bachelor's degree in Maritime/Business Studies or related

Tools

Portnet

Job description

COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world's leading container shipping lines. We are a privately‑owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 1000 container vessels and 7 aircraft with an intake capacity of circa 30 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients' cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door‑to‑door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including refer, out‑of‑gauge, breakbulk and each of our trade services, give us the ability to uphold the personal service we're globally recognized for, offering customers peace‑of‑mind that we will be on‑hand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Executive, Sales.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Executive, Sales you are responsible for developing, maintaining and expanding MSC's customer base in Singapore by promoting MSC's services as a brand, executing MSC's business plans, providing strong customer service to clients, as well as administering daily booking prospects. You will also have the opportunity to work and communicate across geographical and cultural borders that will enable you to build a strong professional network.

Key Responsibilities

Reporting to the Manager, Sales, your main responsibilities are to increase MSC's market presence by canvasing cargoes for specified export trade lanes to achieve target lifting, respond to request for quotations from customers and / or prospects, as well as maintain customer relationships. Your key responsibilities include:

• Develop new clienteles, maintain and expand local business, cargo bookings through referrals, newspaper, magazines, MSC's network and telemarketing;
• Develop value‑added services products of MSC,i.e.trucking,barging,permitetc.
• Achieve KPI of sales visit reporting through CRM portal
• Achieve close level of support with clients through daily contact, regular visit and entertainment i.e. lunch, dinner, etc., to secure business;
• Track destination ports controlled shipments, to obtain full details from shipper (i.e. full style address, commodity, rates if any) and send as sales leads to respective Port of Discharge to secure business;
• Ensure customers are familiarized with our online platform services, i.e.: tracking, sailing schedule, online booking, etc.
• Attend to customers' complaint and co‑ordinate with internal departments (Documentation, Operation, Finance and Cargo Flow Management) to resolve any issues and uphold our service commitment to customers.

QUALIFICATIONS

Who We Are Looking For

• Minimum 1 to 3 years of relevant industry experience;
• Candidates with a Degree in Maritime/ Business Studies or a related discipline will have an added advantage;
• Strong MS Office software application;
• Portnet (preferred);
• Strong written & spoken English Skill;
• Good Communication and interpersonal skill;
• Customer Oriented;
• Team Player;
• Self-driven and Passionate about dealing with people;
• Able to work independently.

OTHER INFORMATION

If you are up for the challenge, you could be our new colleague!

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

Please note that your application will be sent to and reviewed by the direct employer - Mediterranean Shipping Company South East Asia (Singapore) Pte Ltd