Programme Manager – Short & Corporate Education

Temasek Polytechnic; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Temasek Polytechnic is seeking an experienced Programme Manager for Continuing Education & Training (CET) programmes in Singapore. You will partner with internal schools, industry stakeholders, and clients to plan, coordinate, and execute high-quality CET programmes with a focus on operational excellence.

You will manage end-to-end administration, funding matters, and stakeholder communications while ensuring learner satisfaction and timely reporting to funding agencies.

Qualifications

• Qualifications in Business Administration, Education, or a related field, with at least 5 years of relevant work experience.
• Strong customer-centric mindset and ability to manage multiple programmes and clients.
• Good communication and relationship management skills.
• Experience in stakeholder management and working with external partners or vendors.
• Detail-oriented with strong problem-solving skills for programme administration and funding matters.
• Proficient in MS Office and AI tools such as ChatGPT, Copilot, and Claude.

Responsibilities

• Build strong relationships with external stakeholders such as corporate clients, industry partners, and internal stakeholders.
• Ensure high-quality delivery and learner satisfaction.
• Manage the end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.
• Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.
• Update website, EDM, social media sites on programme information to ensure accuracy and relevance.
• Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies.
• Manage course funding, setup and operations from enquiries to enrolment and payment processing in STEP
• Resolve administrative issues highlighted by applicants and participants.
• Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance.
• Manage financial reconciliation reports, and timely payments to training partners.
• Ensure compliance with institutional and regulatory requirements.

Skills

Customer-centric

Stakeholder management

Multitasking

Communication skills

MS Office

AI tools

Education

Bachelor's degree in Business Administration or Education

Tools

ChatGPT

Copilot

Claude

STEP portal

Job description

Temasek Polytechnic is seeking an experienced Programme Manager for Continuing Education & Training (CET) programmes in Singapore. You will partner with internal schools, industry stakeholders, and clients to plan, coordinate, and execute high-quality CET programmes with a focus on operational excellence.

You will manage end-to-end administration, funding matters, and stakeholder communications while ensuring learner satisfaction and timely reporting to funding agencies.