Senior Event Operations & Client Success Lead

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking an experienced events professional to own and manage client relationships and end-to-end program delivery. You will oversee planning, budgeting, vendor negotiations, and on-site execution to ensure successful corporate meetings and events.

The role requires 3+ years in planning corporate meetings and client management, with familiarity of Cvent or similar digital event platforms and strong MS Office skills.

Qualifications

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Responsibilities

• Oversee program development, planning and execution from meeting registration.
• Counsel clients on best practices and policies to ensure event success.
• Manage event budgets and communicate budget details to clients.
• Negotiate and contract venues/vendors for quality and cost efficiency.
• Determine and arrange detailed program requirements.
• Coordinate communications: save-the-dates, announcements, badges, and signage.
• Track hotel/vendor attrition, cancellations and deposits.
• Participate in operational site visits as needed.
• Conduct internal pre/post program briefings with clients.
• Provide on-site program assistance and oversee all details.
• Ensure timely reporting and final billing per SOPs/SLAs.
• Review supplier bills for accuracy and timely payment.

Skills

Event planning

Budget management

Vendor negotiations

Client management

Venue sourcing

Digital event platforms

Microsoft Office

Education

Diploma or Degree in Event Management

Tools

Cvent

Event management tools

Job description

Manpower Staffing Services (Singapore) Pte Ltd is seeking an experienced events professional to own and manage client relationships and end-to-end program delivery. You will oversee planning, budgeting, vendor negotiations, and on-site execution to ensure successful corporate meetings and events.

The role requires 3+ years in planning corporate meetings and client management, with familiarity of Cvent or similar digital event platforms and strong MS Office skills.