Senior Digital Insurance Business Analyst – Journeys

FPT Asia Pacific; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

FPT Asia Pacific is seeking an experienced Business Analyst to enhance and maintain customer-facing digital platforms in the insurance domain. You will gather requirements, coordinate system enhancements, and perform testing to ensure successful IT delivery across policy purchases, payments, and issuance.

You will work with business users, IT teams, developers, and external vendors to ensure solutions meet business goals, while supporting cross-channel digital journeys and regulatory compliance.

Formación

• Experience gathering and documenting business requirements.
• Ability to translate business needs into IT specs.
• Experience in planning and coordinating UAT testing.
• Strong communication with stakeholders and vendors.
• Knowledge of digital customer journeys in insurance or financial services.

Responsabilidades

• Gather, analyse, and document business and functional requirements from stakeholders.
• Review specifications and ensure alignment with IT teams and developers.
• Conduct feasibility studies and functional analysis for system enhancements.
• Collaborate with business users and technical teams to align solutions with objectives.
• Identify opportunities to improve systems and customer experiences.
• Support system enhancements across multiple distribution channels.

Conocimientos

Business Analysis

Requirements Mgmt

UAT Coordination

Stakeholder Mgmt

Testing

UI/UX awareness

Mandarin

Cross-functional

Educación

Diploma or Bachelor's degree

Herramientas

MS Office

Descripción del empleo

FPT Asia Pacific is seeking an experienced Business Analyst to enhance and maintain customer-facing digital platforms in the insurance domain. You will gather requirements, coordinate system enhancements, and perform testing to ensure successful IT delivery across policy purchases, payments, and issuance.

You will work with business users, IT teams, developers, and external vendors to ensure solutions meet business goals, while supporting cross-channel digital journeys and regulatory compliance.