Senior Designer, Justice & Public Services (Hybrid)

Hard Problems; Singapore; Hybrid; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

GovTech Singapore is seeking a Senior Designer, Judiciary to work across the Singapore Judiciary, shaping how justice services should work and delivered. The role spans service, process, information and technology design with a focus on accessibility and user-centered outcomes.

You will lead research, co-design sessions and prototyping, partnering with judicial, legal, policy, operational and technology teams to create clearer, more usable justice services.

Qualifikationen

• 8+ years of experience in product design, service design, or related field.
• Experience leading complex products, services or systems.
• Strong portfolio demonstrating research, synthesis, interaction design, prototyping and delivery.
• Experience designing complex workflows for professional users or high-stakes environments.
• Ability to translate research and user needs into compelling narratives.

Aufgaben

• Research how people and professionals experience the justice system across services and processes.
• Use workshops and prototyping to turn complex problems into practical solutions.
• Collaborate with judicial, legal, policy, operational and technology stakeholders to shape future justice services.
• Design systems and services to help the Judiciary administer and deliver justice more effectively.
• Facilitate co-design sessions to build alignment around better solutions.
• Communicate design decisions using research, data, prototypes and user perspectives.
• Create artefacts that align teams around the current state.
• Enforce design standards for consistent, accessible Judiciary experiences.
• Coach and mentor designers to improve research, design, critique and communication.
• Champion responsible use of AI and emerging tools with quality and human judgement.

Kenntnisse

Research

Systems thinking

Stakeholder alignment

Facilitation

Narrative design

Jobbeschreibung

GovTech Singapore is seeking a Senior Designer, Judiciary to work across the Singapore Judiciary, shaping how justice services should work and delivered. The role spans service, process, information and technology design with a focus on accessibility and user-centered outcomes.

You will lead research, co-design sessions and prototyping, partnering with judicial, legal, policy, operational and technology teams to create clearer, more usable justice services.