Senior Customer Engineer — AI-Driven Digital Native

CloudFlare; Singapore; Hybrid; SGD 120,000 - 190,000; Full time

Job summary

Cloudflare in Singapore is hiring a Senior Customer Engineer for Digital Native Business. This hybrid role partners with sales to validate solutions, design deployment architectures, and drive adoption for enterprise customers.

You will own technical health, risk management, and expansion opportunities across the customer journey, leveraging AI-assisted workflows to improve outcomes. The role requires 7+ years in a customer-facing tech role, strong architectural and advisory skills, and a proven

Qualifications

• 7+ years in a customer-facing technical role with enterprise scope.
• Ability to design and articulate complex enterprise architectures.
• Proven ability to translate technical concepts into business value.

Responsibilities

• Technical validation and discovery with customers, mapping needs to Cloudflare solutions.
• Lead onboarding, deployment architecture, and value realization across the lifecycle.
• Own quarterly business reviews and expansion opportunities with executive stakeholders.
• Serve as trusted advisor on architecture, security posture, and deployment confidence.
• Utilize AI workflows to automate repeat tasks and improve efficiency.
• Collaborate with Enablement to create technical resources and guides.

Skills

Customer-facing tech

Architectural mindset

Consultative advisory

Commercial mindset

Effective communication

AI orchestration knowledge

Developer platform fluency

Education

Bachelor’s or higher in CS/Engineering

Tools

REST/GraphQL APIs

SDKs

Webhooks

Terraform

Pulumi

CI/CD pipelines

Observability tools

Job description

Cloudflare in Singapore is hiring a Senior Customer Engineer for Digital Native Business. This hybrid role partners with sales to validate solutions, design deployment architectures, and drive adoption for enterprise customers.

You will own technical health, risk management, and expansion opportunities across the customer journey, leveraging AI-assisted workflows to improve outcomes. The role requires 7+ years in a customer-facing tech role, strong architectural and advisory skills, and a proven