AI‑Driven Senior Customer Engineer – Digital Native Biz (Indonesia)

CloudFlare; Singapore; Híbrido; SGD 25.000 - 49.000; Jornada completa

Descripción de la vacante

Cloudflare is seeking a Senior Customer Engineer for the Digital Native Business in Indonesia. This hybrid role combines technical leadership with customer advisory across pre-sales to expansion, focusing on architectural guidance and AI-assisted workflows.

You will partner with AEs, own onboarding strategies, and drive high-value outcomes for large enterprise clients. Applicants should have 7+ years in customer-facing roles, strong architecture mindsets, and excellent communication skills to

Formación

• 7+ years in a customer-facing technical role (solutions engineering, customer engineering, or related).
• Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
• Excellent communication skills translating technical concepts to business outcomes.

Responsabilidades

• Lead technical deep-dive discovery, capture business requirements, and map infrastructure to Cloudflare architectures.
• Design migration/onboarding blueprints and guide customer engineering teams through best practices.
• Own discovery, demos, onboarding, health, risk, and expansion strategy with Account Executives.

Conocimientos

Architectural mindset

Consultative & advisory skills

Commercial mindset

Communication

Technical breadth

Educación

Bachelor's/Graduate degree in CS/Engineering or related field

Herramientas

RESTful/GraphQL APIs

SDKs

Webhooks

Terraform

Pulumi

Descripción del empleo

Cloudflare is seeking a Senior Customer Engineer for the Digital Native Business in Indonesia. This hybrid role combines technical leadership with customer advisory across pre-sales to expansion, focusing on architectural guidance and AI-assisted workflows.

You will partner with AEs, own onboarding strategies, and drive high-value outcomes for large enterprise clients. Applicants should have 7+ years in customer-facing roles, strong architecture mindsets, and excellent communication skills to