AI‑Driven Senior Customer Engineer – Digital Native Biz (Indonesia)

CloudFlare

Singapore

Hybrid

SGD 25,000 - 49,000

Full time

14 days+

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Job summary

Cloudflare is seeking a Senior Customer Engineer for the Digital Native Business in Indonesia. This hybrid role combines technical leadership with customer advisory across pre-sales to expansion, focusing on architectural guidance and AI-assisted workflows.

You will partner with AEs, own onboarding strategies, and drive high-value outcomes for large enterprise clients. Applicants should have 7+ years in customer-facing roles, strong architecture mindsets, and excellent communication skills to

Qualifications

7+ years in a customer-facing technical role (solutions engineering, customer engineering, or related).
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Excellent communication skills translating technical concepts to business outcomes.

Responsibilities

Lead technical deep-dive discovery, capture business requirements, and map infrastructure to Cloudflare architectures.
Design migration/onboarding blueprints and guide customer engineering teams through best practices.
Own discovery, demos, onboarding, health, risk, and expansion strategy with Account Executives.