Senior Customer Engineer - AI-Driven Enterprise Solutions

CloudFlare; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cloudflare is seeking a Customer Engineer to drive technical discovery, design bespoke architectures, and demonstrate value through PoCs for strategic customers. You will maintain a continuous technical relationship from onboarding through renewal and expansion, while carrying a quota and collaborating with sales and GTM teams.

The role emphasizes AI-augmented workflows, hands-on advisory, and alignment of customer goals with Cloudflare’s roadmap.

Qualifications

• Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
• Broad technical expertise across web security, networking, cloud infra, and enterprise architecture.
• Proven quota-carrying or revenue-aligned experience with SaaS metrics and business value translation.
• Excellent presentation and stakeholder management, bridging technical details with C-suite strategy.

Responsibilities

• Lead technical discovery, build bespoke architectures, and deliver demos and PoCs.
• Act as trusted advisor through onboarding, renewal, and expansion.
• Own long-term technical relationships and align with product roadmap.
• Carry a variable quota tied to new business and account growth; run QBRs.
• Leverage AI-augmented workflows to automate routine tasks and focus on advisory.

Skills

Customer-facing tech role

Technical acumen

Commercial mindset

Communication skills

Job description

Cloudflare is seeking a Customer Engineer to drive technical discovery, design bespoke architectures, and demonstrate value through PoCs for strategic customers. You will maintain a continuous technical relationship from onboarding through renewal and expansion, while carrying a quota and collaborating with sales and GTM teams.

The role emphasizes AI-augmented workflows, hands-on advisory, and alignment of customer goals with Cloudflare’s roadmap.