Senior Consultant - Professional Services

PERSOL Outsourcing; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

PERSOL Outsourcing in Singapore is seeking a capable professional to develop new business accounts and manage client relationships. You will communicate terms, pricing, and guarantees with clients to ensure clear service expectations and costs.

You will liaise with stakeholders, provide advisory support on outsourcing milestones and assemble project teams. The role requires strong negotiation, diplomacy, and MS Office proficiency.

Qualifications

• Must have tertiary education in any discipline.
• Any IT/Technology certification is required or highly preferred.
• Minimum 4 years of experience in a professional service-related industry.

Responsibilities

• Developing new business accounts and maintaining client relationships.
• Communicate terms, pricing (with approvals) and guarantees with clients.
• Liaise with stakeholders on outsourcing needs.
• Provide advice on milestones, deliverables and milestones across projects.
• Develop end-to-end solutions including forming project teams.
• Monitor performance of all project team members.
• Conduct regular client visits to strengthen relationships.
• Hold periodic milestone reviews with clients and project teams.
• Conduct performance reviews of project members.
• Support recruitment of the project team.
• Aim to achieve business targets and objectives.

Skills

Communication

Interpersonal skills

Negotiation

Presentations

Relationship building

Staffing techniques

Resource management

Outsourcing knowledge

Milestone management

Contract review

Diplomacy

Proactive

MS Office

Education

Tertiary education in any discipline

Any IT/Technology certification

Job description

Responsibilities

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Develop end to end solution and including formation of project team members
• To monitor the performance of all project team and members
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients and project team/members
• Conduct performance review of project members.
• Support the recruitment of the project team.
• To achieve business targets and objectives.

KeyCompetencies& EssentialSkills

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience

• A tertiary education in any discipline
• Any IT/Technology certification
• Minimum of 4 years experience in professional service-related industry.