Consultant - Professional Services

PERSOL Outsourcing; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL Tech Services Pte Ltd in Singapore seeks a dynamic professional to develop new business accounts and manage client relationships within the professional services outsourcing sector. You will communicate terms, pricing, and guarantees with clients to ensure mutual understanding of service expectations and costs.

You will liaise with stakeholders on outsourcing needs, provide solutions for milestones and deliverables, and help form project teams for end-to-end delivery.

Qualifications

• Minimum of 1 year’s experience in professional service-related industry.
• A tertiary education in any discipline.
• Any IT/Technology certification.

Responsibilities

• Develop new business accounts and manage client relationships.
• Communicate terms, pricing, and guarantees with clients.
• Liaise with stakeholders on outsourcing needs.
• Advise on milestones and deliverables for outsourcing projects.
• Develop end-to-end solutions and form project teams.
• Monitor performance of project team members.
• Conduct regular client visits to strengthen relationships.
• Hold milestone reviews with clients and teams.
• Conduct performance reviews of project members.
• Support recruitment of the project team.
• Achieve business targets and objectives.

Skills

Communication skills

Negotiation skills

Presentation skills

Influence stakeholders

Relationship building

Staffing & resourcing

Solution selling

Milestone management

Contract review

Diplomacy

Adaptability

Proactivity

MS Office

Outsourcing experience

Education

A tertiary education in any discipline

IT/Technology certification

Job description

Responsibilities

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Develop end to end solution and including formation of project team members
• To monitor the performance of all project team and members
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients and project team/members
• Conduct performance review of project members.
• Support the recruitment of the project team.
• To achieve business targets and objectives.

KeyCompetencies& EssentialSkills

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience

• A tertiary education in any discipline
• Any IT/Technology certification
• Minimum of 1 years’ experience in professional service-related industry is preferred.

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