Senior Concierge

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Senior Concierge for on-site operations in Singapore. You will lead hospitality services, oversee event space activities, and ensure top-tier service for C-suite and VIP guests.

The role emphasizes managing high-profile events, coordinating with internal teams, and maintaining impeccable standards of presentation and safety. Prior experience in airlines, hotels, and luxury hospitality is highly valued.

Qualifications

• 5+ years’ experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry).
• Managed high profile management team (e.g., C-suite & VVIPS).
• Proficiency with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Site Operations: support end-to-end event space operationalization and provide premium hospitality.Oversee daily operations of the space and ensure impeccable presentation standards.Coordinate event setup, execution, and breakdown with attention to detail.Host and manage VVIPs and their guests on-site to maintain highest hospitality levels.
• Visitor Management: provide seamless visitor registration and enhance safety and security for clients.
• Vendor Relationships: manage multiple events and coordinate with internal departments and external partners.

Skills

Hospitality

F&B experience

C-suite hospitality

Vendor management

MS Office

Tools

MS Office

Job description

## Senior ConciergeApply: On-site: Singapore: Full time: Posted Today: REQ528988**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Duties & responsibilities** **Site Operations**o Support end-to-end event space operationalization, governing top notch hospitality experienceo Oversee daily operations of the space, ensuring impeccable presentation standardso Coordinate event setup, execution, and breakdown with meticulous attention to detailo Conduct regular facility inspections and manage maintenance requirementso Implement quality control measures to uphold our premium positioningo Create a comfortable, welcoming and hospitable experience for C-Suite employees at the executive floor employees and their guest.o Host and succeed VVIPs and their guest throughout their visit to ensure highest level of hospitalityo Support with Menu Curation to help plan & support request required by Business Units and ensure requirement are met at high standardso Proactively provide feedback to Executive Conference Lead and improve service standards / recoveryo Support special events managing F&B for C-Suite employees & VVIPso Assist with vendor management to provide first class consumables to enhance space for clients**Customer Services**o Foster Serve as the primary liaison for all client communications and requirementso Manage inquiries and correspondence with professionalism and efficiencyo Conduct pre-event consultations and create detailed event briefingso Handle VIP clients and high-stakes events with discretion and poiseo Manage multiple events simultaneously at various planning stageso Respond swiftly to real-time challenges while maintaining service qualityo Coordinate seamlessly with internal departments and external partnerso Maintain composure under pressure during peak periods**Visitor Management**o Provide personable and seamless visitor registration services for the C-suite and VVIP guestso Enhance safety and security of our client’s facility by management of visitor movement.o Execute emergency response plan to ensure safety of client and guest when necessary.**Manage Vendor Relationships**o Manage multiple events simultaneously at various planning stageso Respond swiftly to real-time challenges while maintaining service qualityo Coordinate seamlessly with internal departments and external partnerso Maintain composure under pressure during peak periodsCandidate Specification**Qualifications**o 5-years’ experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry)o Managed high profile management team (e.g., C-suite & VVIPS)o Prior experience to manage high network eventso Task Skillso Proficiency with Microsoft Word, Excel and PowerPoint.o Good command of verbal and written Englisho Proactive mindset and ability to manage C-suite and VVIP personnel’so Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectationso In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)o Personal Skillso Ability to meet tight schedules and deliver high quality of worko High level of communication and interpersonal skillso Good Grooming throughout the day to ensure professionalism**Location:**On-site –SingaporeIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!