Hospitality and Internal Events Manager

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JLL in Singapore is seeking a Hospitality and Internal Events Manager to lead programs and events at a designated venue onsite. You will coordinate setup, manage vendors, and serve as the primary client liaison.

This role combines creative vision with meticulous execution to create memorable experiences that reinforce our culture, elevate our brand, and deliver exceptional customer service through every detail.

Qualifications

• Bachelor’s degree or Diploma with proven experience as an event planner or organizer.
• At least 4-8 years of experience in event planning, project management, hospitality, event planning or related fields.
• Prior successful experience in developing and maintaining client relationships.
• Strong knowledge of program/event management and budget maintenance.
• Proficient computer skills, knowledge of G-suite tools & ability to learn new technology quickly.

Responsibilities

• Conceptualize, plan, and execute sophisticated internal events including company celebrations, team-building activities, and department gatherings; Partners’ functions that align with organizational objectives and values.
• Design and oversee a comprehensive hospitality program that delivers premium experiences for visiting clients, partners, and VIP guests; Manage end-to-end event logistics including venue selection, vendor relationships, budget management, catering coordination, and technology requirements.
• Collaborate with leadership to ensure events reinforce organizational messaging and strategic initiatives; Develop and maintain a cohesive events calendar that optimizes resource allocation and maximizes impact.
• Analyze event outcomes through qualitative and quantitative metrics to continuously refine the hospitality and events strategy; Provide information and direction to vendors, facilities staff and other service providers as required.
• Ensure privacy and security of all attendees visiting the facilities; Represent the venue in a professional manner.

Skills

Event planning

Project management

Client relationship management

Public speaking

Communication skills

Education

Bachelor’s degree or Diploma in related field

Tools

G-suite

Scheduling software

A/V equipment

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

Hospitality and Internal Events Manager is the primary lead for programs and events in a specific venue onsite. They coordinate the set-up of the event, management of the event vendors and serve as the primary client liaison. The Internal Events Manager is responsible for providing exceptional client experience through proactive communication and high touch hospitality focused service. This role combines creative vision with meticulous execution to create memorable moments that strengthen our company culture, foster collaboration, and elevate our brand reputation through thoughtfully designed experiences. They must demonstrate exceptional customer service and communication skills.

What your day-to-day will look like

Venue Oversight

Conceptualize, plan, and execute sophisticated internal events including company celebrations, team-building activities, and department gatherings, Partners’ functions that align with organizational objectives and values Design and oversee a comprehensive hospitality program that delivers consistent, premium experiences for visiting clients, partners, and VIP guests Manage end-to-end event logistics including venue selection, vendor relationships, budget management, catering coordination, and technology requirements Collaborate with leadership to ensure events reinforce organizational messaging and strategic initiatives Develop and maintain a cohesive events calendar that optimizes resource allocation and maximizes impact Analyze event outcomes through qualitative and quantitative metrics to continuously refine the hospitality and events strategy Serve as the guardian of the company's brand standards across all hospitality touchpoints Coordinates and attends site inspections. Performs regular venue audits to assure the venue is clean, functional, maintained. Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. Manages venue calendar and oversees booking of space. Familiar with emergency response plans and promotes practices for safety. Ensures privacy and security of all attendees visiting the facilities. Represents the venue in a professional manner.

Event Management

Manages all operations, functions, and logistics for event center including scheduling of the conference center using client scheduling software, ordering catering, troubleshooting A/V and other set up issues. Consult with event center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering and event support. Completes overall project timeline and communication plan; and facilitates prompt and accurate handling of all details. Schedules and leads pre-con meeting for all events. Performs quality assurance and oversee deliverables of Catering, Facilities, Technology and AV, Executive Production, Security, Transportation and Janitorial Assist in the checking in of attendees and distribution of giveaways. Acts as primary point of contact to event attendees and guests.

Client Relationships

Independently interface with day to day client contact. Works closely with client to ensure program objectives are executed. Demonstrate expertise in executing high profile meetings and events with senior executive participation. Consistently deliver high standards of care during events, exceed client expectations and anticipate needs.

Administrative

Responsible for tracking and reporting changes. Responsible for accurately inputting and tracking event information. Follow established escalation procedures and incident reporting procedures. Complete all tasks and projects as directed and ensure timely delivery based on deadlines. Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies.

Facilities Management

Support and assist the operations team as and when required.

Required qualifications

• Bachelor’s degree or Diploma with proven experience as an event planner or organizer.
• At least 4-8 years of experience in event planning, project management, hospitality, event planning or related fields.
• Prior successful experience in developing and maintaining client relationships.
• Strong knowledge of program/event management and budget maintenance.
• Exposure to project planning.
• Professional oral presentation and writing skills required.
• Prior experience in effectively handling multiple projects/demands.
• Proficient computer skills, knowledge of G‑suite tools & ability to learn new technology quickly.

Location: On-site –Singapore

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

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