Senior Assistant Manager, Portfolio Management

NHG Health; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NHG Health seeks a Manager / Senior Assistant Manager, Portfolio Management to oversee the portfolio of clinical informatics projects within NHG Group Health Informatics. You will plan, coordinate and execute NGEMR‑Epic programmes and other clinical systems initiatives to improve patient outcomes and efficiency.

The role requires strong stakeholder management, budgeting, and governance skills, with the ability to translate clinical needs into technical requirements and drive value across the

Qualifications

• Bachelor’s degree in Healthcare Informatics, Health Information Management, CS, Operations, Engineering or related field.
• Minimum 3 years of clinical informatics or healthcare IT experience.
• Experience with EMR systems (Epic, Cerner, Meditech) preferred.
• Strong analytical, budgeting and portfolio management skills.
• Excellent communication and stakeholder management abilities.
• Ability to translate clinical needs into technical specifications.

Responsibilities

• Maintain a comprehensive portfolio of clinical informatics projects.
• Prioritize projects based on strategic importance, resource availability and impact.
• Monitor and report project status ensuring timely completion.
• Coordinate with clinical and IT teams to define scope, objectives and deliverables.
• Facilitate collaboration among stakeholders including leadership.
• Manage budget and resources for the portfolio.
• Develop visual management to track progress and performance metrics.

Skills

Portfolio management

Stakeholder management

Project coordination

Budget management

Data analysis

Communication skills

Healthcare IT

EMR familiarity

Education

Bachelor's degree in related field

PM/ITIL certification (optional)

Tools

Epic EMR

EHR systems familiarity

Job description

JOB PURPOSE

The Manager / Senior Assistant Manager, Portfolio Management, is responsible for managing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. The role encompasses end-to-end planning, coordination, and execution of NGEMR‑Epic programmes and clinical systems projects. This role is to ensure alignment with NHG’s vision and mission, as well as ensure that the projects deliver value in terms of improved patient outcomes, operational efficiency, and regulatory compliance.

MAJOR DUTIES & RESPONSIBILITIES

Areas of Responsibility

• Maintain a comprehensive portfolio of clinical informatics projects.
• Prioritize projects based on strategic importance, resource availability, and potential impact.
• Monitor and report on the status of projects within the portfolio, ensuring timely completion and alignment with organizational goals.

Project Coordination

• Coordinate with clinical and IT teams to ensure proper submission of projects with clear project scope, objectives, and deliverables.
• Facilitate communication and collaboration among diverse stakeholders, including ground users, technical staff, and executive leadership.
• Monitor and track the execution of the projects to ensure that projects are executed within the defined scope, timeline, and budget.

3. Stakeholder Management

• Engage with clinical staff to understand their needs and challenges, ensuring informatics solutions support business needs and are user‑centric.
• Serve as a liaison between clinical departments and the IT department, translating clinical requirements into technical specifications.

4. Portfolio Resource Management and Performance Measurement

• Create and maintain standard operating procedures (SOP) for key processes to ensure demands are assessed and prioritised.
• Manage the budget for the demand portfolio, ensuring efficient use of resources.
• Prioritise projects and allocate resources effectively to maximize project outcomes and organisational value.
• Develop visual management to track project progress, identify bottlenecks and ensure transparency of portfolio.
• Oversee the collection, monitor and analyse the portfolio performance metrics, provide insights and recommendations for process improvement.

a. Regularly review and refine processes to enhance the efficiency and effectiveness of the portfolio and project management.

JOB REQUIREMENTS

Education/Training/Experience

• Bachelor's degree in Healthcare Informatics, Health Information Management, Computer Science, Operations, Engineering, or a related field
• Professional certification in Project Management (including Agile), ITIL or equivalent areas is optional.
• Technical proficiency in informatics tools and systems and familiarity with electronic health record (EHR) systems, particularly Epic EMR, is advantageous.
• Minimum of 3 years of experience in clinical informatics, health information management, or a related healthcare IT or operations or project administration role.
• Experience with EMR systems (e.g., Epic, Cerner, Meditech) is preferred.
• Experience in project management and portfolio / budget management.
• Good understanding of healthcare workflows and clinical processes.
• Strong analytical and problem‑solving skills with meticulous attention to detail, proficient in data analysis and interpretation
• Strong communication, interpersonal, and presentation skills, with the ability to effectively collaborate with diverse stakeholders.
• Ability to translate complex technical concepts into understandable terms for non‑technical audiences.
• Strong organisational skills, ability to sequence activities logically and ability to manage multiple priorities effectively.
• Proactive, resourceful, and highly adaptable