Senior Clinic Operations Leader

NHG Population Health; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NHG Population Health is seeking an Operations Manager for a polyclinic environment in Singapore. You will lead daily operations, optimize resources, and drive continuous improvement across clinic systems and processes.

The role requires coordinating with a multi-disciplinary team and the corporate office to deliver quality services and care. Ideal candidates bring 6–8 years in operations management and a proven ability to implement change, develop staff, and improve workflows while maintaining

Qualifications

• Degree in any discipline.
• 6-8 years in operations management, quality management, and corporate management.
• Experience in setting up or relocating clinics.
• 2-4 years in a supervisory capacity.
• Strong leadership, supervisory, organizational and change management capabilities.
• Ability to work across a diverse range of people and job functions.
• Excellent problem-solving and analytical skills.
• Proven track record of improving operational workflows leading to higher efficiency.

Responsibilities

• Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery.
• Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities.
• Drive service quality enhancement projects and implement best practices.
• Manage and develop operations staff, fostering a culture of learning and growth.
• Partner with corporate office departments to implement strategic business initiatives.

Skills

Leadership

Supervisory

Change management

Analytical skills

Problem solving

Team development

Communication

Education

Bachelor's degree

Job description

NHG Population Health is seeking an Operations Manager for a polyclinic environment in Singapore. You will lead daily operations, optimize resources, and drive continuous improvement across clinic systems and processes.

The role requires coordinating with a multi-disciplinary team and the corporate office to deliver quality services and care. Ideal candidates bring 6–8 years in operations management and a proven ability to implement change, develop staff, and improve workflows while maintaining