Operations Leader: Polyclinic Excellence & Growth

NHG Health

Singapore

On-site

SGD 90,000 - 130,000

Full time

2 days ago

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Job summary

National Healthcare Group Polyclinics is seeking an Operations Manager to lead daily polyclinic operations and collaborate with a multi-disciplinary healthcare team to deliver high-quality services. You will drive operational excellence, oversee process improvements, and partner with corporate offices to implement strategic initiatives across NHG Polyclinics.

This role requires 6–8 years in ops and strong leadership, on-site work 5.5 days.

Qualifications

Degree in any discipline.
6–8 years in operations/quality/corporate management.
2–4 years in a supervisory capacity.
Strong leadership, supervisory, organizational and change management capabilities.
Ability to work effectively in a complex environment and collaborate across functions.
Excellent problem-solving and analytical skills.
Proven track record of improving operational workflows and productivity.
Willing to work 100% onsite on a 5.5-day work week.

Responsibilities

Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery.
Spearhead continuous improvement initiatives for clinic operations systems, processes, and capabilities.
Drive service quality enhancement projects and implement best practices.
Manage and develop operations staff, fostering a culture of learning and growth.
Partner with corporate office departments to implement strategic business initiatives.