Senior Clinic Front Desk & Patient Services

NHG Health Group; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

NHG Health Group is seeking a clinic front desk assistant in Singapore to support daily clinic operations. The role involves greeting patients, answering enquiries, guiding directions, and assisting with registration and billing in a fast-paced environment.

You will also handle appointment scheduling for follow-ups, support doctors with requests, and assist with Medisave applications, helping ensure smooth patient flow and service delivery.

Qualifications

• Minimum 1 year of frontline customer service experience.
• Strong communication and people skills.
• Attention to detail in registration and billing tasks.

Responsibilities

• Oversee smooth and efficient clinic counter operations.
• Attend to patients' enquiries and provide directions/clarifications.
• Assist with patient registration and billing processes accurately.
• Make appointments for follow-up patients.
• Assist doctors' requests as needed.
• Assist patients with Medisave applications.
• Perform other duties as assigned by supervisor.

Skills

Frontline customer service

Communication skills

Education

GCE 'N' Level or above

Job description

NHG Health Group is seeking a clinic front desk assistant in Singapore to support daily clinic operations. The role involves greeting patients, answering enquiries, guiding directions, and assisting with registration and billing in a fast-paced environment.

You will also handle appointment scheduling for follow-ups, support doctors with requests, and assist with Medisave applications, helping ensure smooth patient flow and service delivery.