Senior Client Manager (Employee Benefits)

BEATHCHAPMAN (PTE. LTD.); Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

BeathChapman Pte Ltd in Singapore seeks an experienced Employee Benefits professional to manage a portfolio of corporate clients, advising on benefit design, renewals and program optimisation. The role blends client management, analytics, consulting and business development with a focus on retention and portfolio growth.

You will lead renewals, analyse claims and benchmarking data, and work with insurers to optimise programs while driving cross-sell opportunities and ensuring governance and

Qualifications

• 7+ years of Employee Benefits broking, consulting or client management experience.
• Strong experience managing corporate clients, renewals, placements and insurer negotiations.
• Good understanding of claims analytics, loss ratios, benefit benchmarking and program design.
• Strong commercial, presentation and stakeholder management skills.
• Experience with flexible benefits, regional programs or benefit harmonisation would be advantageous.

Responsibilities

• Manage and grow a portfolio of corporate Employee Benefits clients, building relationships with HR, Finance and senior stakeholders.
• Lead the end-to-end renewal process, including strategy, placement, insurer negotiations, implementation and ongoing servicing.
• Analyse claims, utilisation, loss ratios, premiums and employee demographics to provide actionable recommendations.
• Advise clients on benefit design, benchmarking, cost optimisation and insurer strategy.
• Prepare and present renewal reports, programme reviews and recommendations to senior stakeholders.
• Manage complex service and claims escalations in partnership with insurers and internal teams.
• Support new business opportunities, tenders, proposals and client pitches.
• Identify cross-selling opportunities while ensuring strong governance, compliance and service standards.

Skills

Employee Benefits

Portfolio Management

Client Management

Insurer Negotiations

Claims Analytics

Presentation Skills

Stakeholder Management

Renewals Process

Job description

About the Role

The client is seeking an experienced Employee Benefits professional to manage a portfolio of corporate clients, providing strategic advice across benefit design, renewals, insurer negotiations and program optimisation. The role combines client management, analytics, consulting and business development, with a strong focus on retention and portfolio growth.

Key Responsibilities

• Manage and grow a portfolio of corporate Employee Benefits clients, building relationships with HR, Finance and senior stakeholders.
• Lead the end-to-end renewal process, including strategy, placement, insurer negotiations, implementation and ongoing servicing.
• Analyse claims, utilisation, loss ratios, premiums and employee demographics to provide actionable recommendations.
• Advise clients on benefit design, benchmarking, cost optimisation and insurer strategy.
• Prepare and present renewal reports, programme reviews and recommendations to senior stakeholders.
• Manage complex service and claims escalations in partnership with insurers and internal teams.
• Support new business opportunities, tenders, proposals and client pitches.
• Identify cross-selling opportunities while ensuring strong governance, compliance and service standards.

Requirements

• 7+ years of Employee Benefits broking, consulting or client management experience.
• Strong experience managing corporate clients, renewals, placements and insurer negotiations.
• Good understanding of claims analytics, loss ratios, benefit benchmarking and program design.
• Strong commercial, presentation and stakeholder management skills.
• Experience with flexible benefits, regional programs or benefit harmonisation would be advantageous.

Only shortlisted candidates will be responded to; therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112