Senior Client Acquisition Manager

StarHub; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

StarHub is seeking a dynamic Challenger Sales Representative to drive growth by challenging customers’ thinking and delivering insights that position our solutions as strategic assets. The role demands assertiveness, confidence and a proven ability to navigate complex enterprise and government sales cycles.

You will lead discussions, build executive relationships, research client needs, tailor solutions, and collaborate with cross-functional teams to meet requirements and close opportunities.

Qualifications

• At least Diploma in any discipline; preference for technology-related discipline.
• Minimum 6 years’ sales experience in telco and solutions selling.
• In-depth knowledge of telco and system integrator environments preferred.
• Proven ability to challenge customer thinking and navigate complex procurement processes.

Responsibilities

• Challenge customer thinking and provide insights to broaden their perspective.
• Lead sales discussions with confidence and guide customers through decision-making.
• Research the customer’s business, needs and challenges.
• Tailor solutions to address specific customer pain points.
• Educate customers about industry trends and potential improvements.
• Build long-term executive relationships and trusted advisor status.
• Develop new business with existing clients and close opportunities to meet quotas.
• Collaborate with cross-functional internal teams to meet client requirements.
• Assist with challenging client requests or escalation as needed.

Skills

Communication

Executive rapport

Complex sales

Strategic insights

Relationship building

Negotiation

Education

Diploma

Job description

Responsibilities

We are seeking a dynamic and results-driven Challenger Sales Representative to join our team. As a Challenger, you will play a key role in driving sales growth by challenging customers' thinking, providing valuable insights, and guiding them toward innovative solutions. The ideal candidate is assertive, confident, and excels in complex sales environments.

• Challenge customer assumptions by proactively engage customers in thought-provoking conversations to challenge their assumptions and broaden their perspective.
• Provide new insights and industry knowledge that position our products/services as innovative solutions.
• Lead sales discussions with confidence and take control of the conversation to guide customers through the decision-making process.
• Conduct in-depth research to understand the customer's business, needs, and challenges.
• Tailor solutions to address specific customer pain points and demonstrate a deep understanding of their unique requirements.
• Act as an educator by teaching customers something new about their industry, market trends, or potential areas for improvement.
• Provide valuable insights that position our offerings as strategic assets.
• Build and maintain long-term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization.
• Holds ownership of bigger sized portfolio revenue and account matrix.
• Develop new business with existing clients and/or identify areas of new opportunities, present, negotiate and close to meet sales quotas.
• Collaborating with cross-functional internal departments to ensure that clients requirements are understood and met.
• Assist with challenging client request or issue escalation as needed.

Responsibilities

We are seeking a dynamic and results-driven Challenger Sales Representative to join our team. As a Challenger, you will play a key role in driving sales growth by challenging customers' thinking, providing valuable insights, and guiding them toward innovative solutions. The ideal candidate is assertive, confident, and excels in complex sales environments.

• Challenge customer assumptions by proactively engage customers in thought-provoking conversations to challenge their assumptions and broaden their perspective.
• Provide new insights and industry knowledge that position our products/services as innovative solutions.
• Lead sales discussions with confidence and take control of the conversation to guide customers through the decision-making process.
• Conduct in-depth research to understand the customer's business, needs, and challenges.
• Tailor solutions to address specific customer pain points and demonstrate a deep understanding of their unique requirements.
• Act as an educator by teaching customers something new about their industry, market trends, or potential areas for improvement.
• Provide valuable insights that position our offerings as strategic assets.
• Build and maintain long-term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization.
• Holds ownership of bigger sized portfolio revenue and account matrix.
• Develop new business with existing clients and/or identify areas of new opportunities, present, negotiate and close to meet sales quotas.
• Collaborating with cross-functional internal departments to ensure that clients requirements are understood and met.
• Assist with challenging client request or issue escalation as needed.

Requirements

• At least Diploma in any discipline with preference for technology related discipline and minimum 6 years’ sales experience in telco and solutions selling
• In-depth knowledge of telco & system integrator environment will be preferred
• Demonstrated ability to challenge customer thinking and provide unique insights tailored to the specific needs and challenges of enterprise and government clients.
• Strong understanding of complex sales cycles and the ability to navigate procurement processes within enterprise and government organizations.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust at the executive level.
• Confidence in leading sales conversations and taking control of the sales process, especially in engagements with enterprise or government decision-makers.
• Proven success in meeting or exceeding sales targets in a service-oriented and solution-based sales environment.