Client Manager

SystexAsia Pte. Ltd.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

SystexAsia Pte. Ltd.

is seeking a driven Client Manager to grow our client base, strengthen key relationships, and drive revenue through consultative sales, client retention, and strategic account management in a fast-paced environment. You will generate new business opportunities via networking, cold outreach, and marketing initiatives, develop relationships with key clients, negotiate deals to closure, and craft compelling proposals using CRM tools to streamline the sales process.

Qualifications

• Bachelor's or Diploma in a related field with relevant experience in IT solution sales or SI
• 3–4 years IT sales experience, preferably in systems integration or enterprise IT solutions
• Proficient with MS Office (Excel, Word, PowerPoint) for reporting/presentations
• Familiarity with CRM platforms (Salesforce, Zoho) and order management systems

Responsibilities

• Drive business growth through customer acquisition and retention while maximizing profitability
• Generate new business opportunities via networking, cold calling, marketing initiatives and other lead-gen strategies
• Develop and maintain strong client relationships, identify opportunities, negotiate deals to closure
• Craft compelling proposals and sales pitches to engage potential clients
• Utilize CRM and sales tools to streamline the sales process and manage client information
• Maintain understanding of the company’s offerings and industry trends
• Apply consultative sales approach and collaborate with marketing to attract, qualify, and nurture leads
• Communicate clearly and persuasively to close deals using presales solutions and customer insights

Skills

Client relationships

Negotiation

Sales process

Communication skills

MS Office

CRM (Salesforce/Zoho)

Education

Bachelor's degree

Diploma with IT sales experience

Tools

Salesforce

Zoho CRM

Order management systems

Job description

About the role

We are looking for a driven Client Manager to grow our client base, strengthen key relationships, and drive revenue through consultative sales, client retention, and strategic account management in a fast-paced and dynamic environment.

Key responsibilities

• Drive business growth through both customer acquisition and retention, while maximizing profitability in alignment with defined targets.
• Generate new business opportunities through proactive outreach methods such as networking, cold calling, marketing initiatives, and other lead generation strategies.
• Develop and maintain strong relationships with key clients, identify new business opportunities, and negotiate deals to successful closure while staying informed on market trends and conditions.
• Craft compelling proposals and sales pitches to effectively engage potential clients.
• Utilize customer relationship management (CRM) and sales tools to streamline the sales process and manage client information.
• Maintain an in-depth understanding of the company's offerings and keep abreast of developments, trends, and challenges within the industry.
• Apply a consultative sales approach and work in collaboration with marketing to attract, qualify, and nurture leads.
• Communicate clearly and persuasively, leveraging both presales solutions expertise and customer insights to close deals effectively.

About you

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• Candidates with a Diploma and strong relevant experience in IT solution sales or systems integration may also be considered.
• Minimum 3 to 4 years of experience in IT sales, preferably within systems integration or enterprise IT solutions.
• Proficient in MS Office applications, particularly Excel, Word and PowerPoint, for reporting and presentation purposes.
• Familiarity with CRM platforms (e.g., Salesforce, ZOHO) and order management systems to manage client pipelines and sales processes effectively.
• Strong understanding of sales cycles, contract negotiation, and deal-closing techniques.
• Exceptional communication and interpersonal skills with the ability to build and maintain trusted client relationships.
• Demonstrates professionalism and integrity in managing sensitive customer and business information.
• Strong organizational skills with the ability to manage multiple opportunities and priorities simultaneously.
• Fluency in English.