Senior Business Analyst: Process Optimization & Automation

DK TRANSPORT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 98,000; Full time

Job summary

DK TRANSPORT SERVICES PTE. LTD. is seeking a Business Process Improvement Specialist to evaluate and optimize our business processes. You will identify requirements, develop solutions, and collaborate with cross-functional teams to implement changes.

You will lead meetings, analyze data, and create reports to drive cost efficiency and modernization across IT and operations. Strong communication and mentoring skills are essential.

Qualifications

• Experience in analyzing business processes and identifying improvement opportunities.
• Ability to translate requirements into actionable solutions.
• Strong communication with cross-functional teams and management.

Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Gathering critical information from meetings with stakeholders and producing useful reports.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.

Skills

Business analysis

Stakeholder management

Requirements gathering

Job description

DK TRANSPORT SERVICES PTE. LTD. is seeking a Business Process Improvement Specialist to evaluate and optimize our business processes. You will identify requirements, develop solutions, and collaborate with cross-functional teams to implement changes.

You will lead meetings, analyze data, and create reports to drive cost efficiency and modernization across IT and operations. Strong communication and mentoring skills are essential.