Senior Associate Engineer (Contract)

Singapore Telecommunications Limited; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

Singtel is building an AI-first telco for the future, connecting people and businesses through trusted networks and intelligent digital services. The role focuses on pre-sales and project planning for telecom pipelines, coordinating provisioning, upgrades and incident management to ensure on-time delivery.

Ideal candidates have a Diploma in Engineering (telecom/ICT), at least 1 year in telecom, and strong communication skills to work with internal teams, consultants and authorities.

Qualifications

• Diploma in Engineering, preferably in Telecommunication, Info-communications Technology or equivalent.
• At least 1 year experience in Telecommunications, preferably in NMS and command centre.
• Strong working knowledge in telecommunications infrastructure.
• Independent, self-driven, customer focused and able to work under pressure, especially during urgent circuit provisioning and emergencies.
• Good communication skills, team player, willing to learn.

Responsibilities

• Support bid quotations, routing proposals, site surveys and project planning for telecom pipelines and networks.
• Coordinate circuit provisioning, network upgrades, relocations, migrations and diversions to ensure timely delivery.
• Liaise with internal teams, consultants, developers and authorities to resolve issues and enable project implementation.
• Monitor network performance and coordinate fault restoration to meet SLAs.
• Manage service incidents, maintain network records and support BC planning and incident updates.
• Coordinate contractors and monitor project expenditure; verify completed works and vendor payments.

Skills

Communication skills

Project planning

Stakeholder coordination

Team player

Handle high-pressure situations

Education

Diploma in Engineering (Telecommunication/Info-communications Technology)

Tools

Network Management System (NMS)

Job description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

• Pre-Sales & Project Planning: Support bid quotations, routing proposals, site surveys and project planning for telecommunications pipeline and cable networks.
• Network Implementation: Coordinate new circuit provisioning, network upgrades, relocations, migrations and diversion works to ensure timely project delivery.
• Stakeholder & Site Coordination: Liaise with internal teams, consultants, developers and government authorities to resolve technical issues and facilitate project implementation.
• Network Operations & Fault Management: Monitor network performance through Network Management Systems (NMS), coordinate fault restoration and ensure service recovery within agreed Service Level Agreements (SLAs).
• Service Continuity & Reporting: Manage service incidents, maintain accurate network records, support Business Continuity Planning (BCP) and provide regular project and incident updates.
• Vendor & Budget Management: Coordinate contractors, monitor project expenditure, verify completed works and manage vendor payment processes.

Skills for Success:

• Diploma in Engineering, preferable in Telecommunication, Info-communications Technology or its equivalent.
• At least 1 year experience in the Telecommunications industry preferably in NMS and command centre.
• Strong working knowledge in telecommunications infrastructure.
• Independent, self-driven, highly customer focused and able to work under highly pressurized environment especially during urgent circuit provisioning and emergency restoration of telecommunications services.
• Good communication skills, keen to learn and a team player
• Willing to work non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.