Senior Assistant, Admin

jobline resources pte. ltd.; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

jobline resources pte. ltd. is seeking a Sales Admin to handle customer inquiries via email, phone, and walk-in channels, prepare quotations, verify part numbers, check stock, arrange delivery, and manage payments and records.

The role involves coordinating with Procurement, updating reports, and handling ad-hoc administrative tasks. Proficiency in Excel and SAP, strong communication, meticulous attention to detail, and a collaborative attitude are required to support the Parts Department and

Qualifications

• Prior sales admin experience.
• Proficient in Microsoft Excel and SAP.
• Meticulous and a problem solver.
• Good communication and interpersonal skills.
• Team player with a positive and collaborative attitude.

Responsibilities

• Handle customer enquiries via email, telephone, and walk-in channels for customers.
• Prepare and issue quotations for internal and external customers based on enquiries and parts requirements.
• Coordinate with the Procurement team to obtain and verify pricing for quotation preparation.
• Verify part numbers and specifications using the systems.
• Check parts availability and stock status to support quotation preparation and stock ordering.
• Coordinate, verify parts accuracy and ensure the correct parts are prepared for customer delivery.
• Arrange parts delivery upon confirmation of customer orders.
• Manage cash sales by ensuring customers verify parts prior to payment, particularly for items such as windscreens.
• Process order cancellations and ensure relevant records are updated accordingly.
• Prepare Certificates of Conformity (COCs) and supporting letters for customer orders.
• Coordinate with customers regarding outstanding payments and follow up with the respective account owners on payment status.
• Update monthly Parts Department reports, including the number and value of quotations issued.
• Inspect and verify parts received against work orders to ensure accuracy.
• Process and manage e-stock transfers.
• Update OTMS with attendance records for non-executive staff.
• Perform other ad-hoc duties and administrative tasks as assigned.

Skills

Good communication

Team player

Meticulous

Problem solving

Tools

Microsoft Excel

SAP

Job description

Responsibilities

• Handle customer enquiries via email, telephone, and walk-in channels for customers.
• Prepare and issue quotations for internal and external customers based on enquiries and parts requirements.
• Coordinate with the Procurement team to obtain and verify pricing for quotation preparation.
• Verify part numbers and specifications using the systems.
• Check parts availability and stock status to support quotation preparation and stock ordering.
• Coordinate, verify parts accuracy and ensure the correct parts are prepared for customer delivery.
• Arrange parts delivery upon confirmation of customer orders.
• Manage cash sales by ensuring customers verify parts prior to payment, particularly for items such as windscreens.
• Process order cancellations and ensure relevant records are updated accordingly.
• Prepare Certificates of Conformity (COCs) and supporting letters for customer orders.
• Coordinate with customers regarding outstanding payments and follow up with the respective account owners on payment status.
• Update monthly Parts Department reports, including the number and value of quotations issued.
• Inspect and verify parts received against work orders to ensure accuracy.
• Process and manage e-stock transfers.
• Update OTMS with attendance records for non-executive staff.
• Perform other ad-hoc duties and administrative tasks as assigned.

Requirements

• Prior sales admin experience.
• Proficient in Microsoft Excel, SAP.
• Meticulous and problem solver.
• Good communication and interpersonal skills.
• Team player with a positive and collaborative attitude.

Licence no: 12C6060