Security Operations Controller

VOLANTRA SECURITY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

VOLANTRA SECURITY PTE. LTD. is seeking an operations-focused security professional to manage manpower deployment across multiple sites in Singapore. You will supervise security teams, conduct site checks for SOP compliance, and ensure equipment readiness such as CCTV and radios.

The role includes training, performance appraisals, and timely reporting to clients and senior management. Strong organizational skills and experience with security technologies are essential.

Qualifications

• Ability to plan and manage manpower and deployment across sites.
• Experience supervising security teams and conducting site checks.
• Ability to generate and review headcount, incident, and supervisory reports.

Responsibilities

• Plan and manage manpower deployment across sites based on monthly/weekly schedules.
• Supervise security teams, conduct site checks, and ensure SOP adherence.
• Oversee training, appraisals, and leave matters for officers under charge.
• Ensure equipment, e.g., walkie-talkies and CCTV, is serviceable and compliant with requirements.
• Prepare and submit required reports to clients and senior management.

Skills

Deployment planning

Team supervision

Training & perf reviews

Tools

CCTV systems

Job description

Job Description & Requirements

• Plan and manage manpower manning and deployment of officers for all sites under your charge. This is done through the monthly / weekly deployment schedule and redeployment of officers between sites to fulfill headcount requirements;
• Manage officers under your charge including training, appraisals, leave matters, disciplinary actions and adherence to PWM grade;
• Manage all required pre- and post- Headcount / Incident / Supervisory Reports and any other reports as required by clients and Senior Management;
• Supervise all security teams and conduct of site checks to ensure adherence to established SOPs and procedures, and to ensure proficiency of officers in executing assigned tasks;
• Any other duties as assigned by the Senior Management. Ensure that operation related equipment e.g. walkie talkies, Guard Tour system conform to the company’s specified requirement.
• Ensure the serviceability status of operational equipment at all assignments is in good working order.
• Ensure proper manpower development and training.
• Ensure the effectiveness of the implementation if the Quality Management System within the Operations Department
• Well versed in security technology, eg remote monitoring, virtual patrolling etc
• Managing and ensuring CCTVs are set up and working at all deployment sites
• Set up clocking points and ensure reports are sent to clients in a timely manner