Security Monitoring Centre Operator

CHUBB SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

CHUBB SINGAPORE PRIVATE LIMITED is seeking a motivated Security Technician to monitor and operate CCTV, Access Control, and intrusion detection systems on-site. You will respond to alarms, report incidents, and support emergency procedures as part of a fast-paced security team.

The role requires NITEC or higher, PLRD Security licence (PWM SSO), and good English. Candidates with Command Center experience and proficiency in MS Office are preferred.

Qualifications

• NITEC certification or higher required.
• PLRD Security licence (PWM grade SSO) must.
• Experience in Command Center preferred.
• Proficiency in MS Office (Word and Excel).
• Strong English communication required.
• Willingness to work 12-hour rotating shifts.

Responsibilities

• Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and related security systems.
• Respond to alarms and fault indicators per SOPs.
• Report incidents to management accurately.
• Support and respond to security incidents on site and escalate per protocol.
• Be fully acquainted with emergency procedures.
• Handle notification calls for substation access.
• Assist Team Leader and Reporting Officer as needed.

Skills

Shift work

English proficiency

MS Office

Communication skills

Education

NITEC certification or higher

Tools

CCTV System

Access Control

Intrusion Detection System

Microsoft Word

Microsoft Excel

Job description

We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed. We are looking out for self-motivated, dynamic and talented individuals to join our growing team.

What You’ll Do:

• Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and all other physical security related systems.
• Respond to physical security system alarms and fault indicators in accordance with protocol & SOPs.
• To report all incidents to management in an accurate manner.
• Support and respond to any security incidents/suspicious activity on site and escalation in accordance with standard protocol & SOPs.
• To be fully acquainted with all emergency procedures.
• Handling notification calls from staff for access into substations.
• Assist in other duties as assigned by Team Leader and/or Reporting Officer.

What You’ll Need:

• NITEC certification or higher.
• PLRD Security licence (Minimum PWM grade of SSO) is a must
• Candidates with Command Center experiences preferred.
• Proficiency in Microsoft Office software (Microsoft Words and Excel).
• Well-spoken & good command of English.
• Able to work 2 rotating shift (12-hour shift) and adapt to a spontaneous, fast-paced environment.